Ariana Orozco
Sugar Land,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, and scheduling.
Overview
2
2
years of professional experience
1
1
Certification
Work History
To-Go Server
Perrys Steakhouse & Grille
10.2023 - Current
- Ensured consistent brand messaging by adhering to uniform guidelines and upholding the restaurant's high standards of professionalism.
- Reviewed orders to determine appropriate delivery inclusions such as utensil type and quantity, napkins, straws, and promotional coupons.
- Streamlined order assembly by effectively organizing completed dishes and coordinating with kitchen staff during peak hours of operation.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
Youth Leader Volunteer
St Theresa's Catholic Parish
08.2022 - Current
- Coached, instructed and supervised participating youths through collaborative efforts with like-minded, creative, and poised team members.
- Educated young people about strategies for driving discussions and promoting social changes.
- Collaborated with other Youth Leaders to create a safe and inclusive environment for all participants.
- Led group discussions and activities to meet different adolescent's needs.
- Self-motivated, with a strong sense of personal responsibility.
Host
Red River Cantina
04.2023 - 12.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
- Took initial drink orders and relayed information to wait or bar staff.
- Seated patrons based on guest preferences and seating availability.
Sales Associate
Journeys Shoe Store
11.2022 - 04.2023
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Prioritized helping customers over completing other routine tasks in store.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Team Leader (Volunteer Work)
Taco Cabana
09.2021 - 11.2022
- Coordinated resources effectively to meet project deadlines and achieve desired results.
- Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Education
University of St. Thomas
Houston, TX12.2026
High School Diploma -
George Bush High School
Richmond, TX05.2023
No Degree -
Houston Community College
Houston, TX05.2023
Skills
- Phone Etiquette
- Upselling
- Allergy awareness
- Food inspection
- Food Handlers Card
- Money Handling
- Memory retention
- Quick Learner
- Strong multitasking
- Cleanliness standards
- Critical Thinking
- Organizational Skills
Certification
- TABC License - 2021-2025
- Licensed Food Handlers - 2021-2025
- OSHA Training - 2022
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
To-Go Server
Perrys Steakhouse & Grille
10.2023 - Current
Host
Red River Cantina
04.2023 - 12.2023
Sales Associate
Journeys Shoe Store
11.2022 - 04.2023
Youth Leader Volunteer
St Theresa's Catholic Parish
08.2022 - Current
Team Leader (Volunteer Work)
Taco Cabana
09.2021 - 11.2022
University of St. Thomas
High School Diploma -
George Bush High School
No Degree -
Houston Community College