Halle John
Fort Valley,VA
Summary
Dynamic and adaptable professional with a proven track record at Cracker Barrel, excelling in roles requiring exceptional communication skills and a strong sense of urgency. Expert in maintaining cleanliness standards and adept at multitasking, consistently enhancing customer satisfaction and operational efficiency. Demonstrates a quick learning ability and excellent phone etiquette, contributing to positive outcomes in fast-paced environments.
Overview
1
1
year of professional experience
Work History
To-Go Server
Cracker Barrel
02.2025 - Current
- Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
- Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
- Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.
- Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
- Reviewed orders to determine appropriate delivery inclusions such as utensil type and quantity, napkins, straws, and promotional coupons.
Host
Cracker Barrel
09.2024 - Current
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Custodial Maintenance Worker
Fort Valley Ranch
06.2024 - 06.2025
- Enhanced facility cleanliness by performing regular custodial tasks such as sweeping, mopping, and dusting.
- Demonstrated versatility in maintaining various types of spaces, including offices, restrooms, common areas, and exterior grounds.
- Ensured proper usage of cleaning chemicals by following established guidelines and safety procedures.
Office Assistant
Fort Valley Ranch
09.2024 - 05.2025
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming phone calls, and visitor inquiries.
- Increased customer satisfaction by providing professional and courteous front desk support.
Education
High School Diploma - N/A
Homeschooled
N/A05.2024
Skills
- Strong multitasking
- Quick learner
- Sense of urgency
- Adaptable mindset
- Phone etiquette
- Food preparation
- Cleanliness standards
Timeline
To-Go Server
Cracker Barrel
02.2025 - Current
Host
Cracker Barrel
09.2024 - Current
Office Assistant
Fort Valley Ranch
09.2024 - 05.2025
Custodial Maintenance Worker
Fort Valley Ranch
06.2024 - 06.2025
High School Diploma - N/A
Homeschooled
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