Brandie Ferguson
Vidor,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
25
25
years of professional experience
Work History
To-Go Server
Texas Roadhouse Restaurant
10.2025 - 08.2026
- Managed to-go orders efficiently, ensuring accuracy and prompt delivery.
- Delivered exceptional customer service in fast-paced dining environment.
- Assisted guests with menu selections, enhancing overall dining experience.
- Collaborated with kitchen staff to coordinate timely order preparation.
- Maintained cleanliness and organization of to-go area, supporting operational standards.
- Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
- Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.
- Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
- Reviewed orders to determine appropriate delivery inclusions such as utensil type and quantity, napkins, straws, and promotional coupons.
- Served as a reliable team player by covering shifts when necessary to maintain optimal staffing levels during busy periods.
- Trained new employees on best practices for To-Go Server responsibilities, fostering team efficiency and consistency in service quality.
- Handled cash transactions accurately, contributing to a well-balanced till at shift''s end.
- Collaborated with kitchen staff to address special dietary needs or requests, maintaining an inclusive dining experience.
Weaver
Rockport Rope Door Mats LLC
07.2022 - 06.2025
- Operated weaving machines to produce high-quality rope door mats.
- Monitored production processes to ensure consistency and adherence to quality standards.
- Trained new staff on safe operation of weaving equipment and workflow procedures.
- Developed efficient work schedules to optimize production output and resource allocation.
- Assisted in inventory management, tracking raw materials and finished goods effectively.
- Managed order fulfillment processes, ensuring timely and accurate delivery of products.
- Oversaw inventory management systems, ensuring optimal stock levels aligned with sales forecasts.
- Optimized shipping processes, minimizing delays while reducing shipping costs through effective carrier selection.
- Responded to customer issues and resolved complaints by leveraging expert knowledge.
Babysitter/Nanny
Jessica Murphy
12.2017 - 06.2021
- Cared for child's basic needs, including dressing, feeding, and supervising playtime to ensure safety and engagement
- Prepared nutritious meals for children, ensuring balanced diets and dietary restrictions were met.
- Conducted thorough house cleaning, including laundry, dishwashing, and sanitizing high-touch areas. such as washing clothes, washing dishes, and keeping a safe and clean environment
Caregiver
My family
12.2014 - 01.2016
- Helping with daily needs such as bathing, dressing, go to the restroom
- Helping with daily needs such as bathing, dressing, going to the restroom
- Provided transportation to medical appointments
- Ran errands to pay bills and procure groceries and household products, ensuring clients' essential needs were met
Photo Lab Associate
Walmart Super Center
01.2014 - 11.2014
- Cleaned and maintained printers and kiosks, assisted customers with kiosks and specific orders for improved service
- Clean and maintain printers and kiosks, clean machines in lab, assist customers with kiosks and specific orders
- Operated cash register to process cash, checks, and credit card transactions
- Picked pick-up today items from the floor and been to correct area for customer pickup
- Maintain shelf appearance, stop shelves, assist customers with items, location and questions
- Oversaw walmart.com orders by checking in items, labeling, and arranging them for customer pickup.
- Oversaw layaway operations throughout the Christmas holiday season.
Greeter / Cashier
Valvoline Express Care
09.2011 - 06.2012
- Greets all customers entering the service area with a friendly, upbeat attitude, and answers their questions and directs them to the appropriate person or location
- Recorded customer name, VIN, mileage, and service needs to streamline service process.
- Perform inspection of vehicles that are needing a state inspection sticker, enter all information in the computer that is required by state, prepare and install state inspection window sticker, if vehicle fails to pass the inspection , advise customer on issues that need to be done in order to correct issues and pass inspection.
- Conducted inventory counts to maintain accurate stock levels
- Maintained cleanliness of service area by removing oils, dirt, and debris
- Receiving customer's cash, check, or credit card transactions. Listen to customers questions or complaints and handle accordingly, to ensure customers are satisfied with all services
Service Writer / Office Manager
Beaumont Radiator Service &Auto Repair
04.2001 - 04.2011
- Greets customers and inquires reason for customer's visit
- Answers customers questions regarding conditions of the vehicle wait times and cost explains terminology and the nature of work completed to customer
- Asked follow-up questions to clarify customer concerns
- Enters customer's personal information in database and or on work order
- Assigned vehicle inspections to mechanics, facilitating communication between customers and technicians
- Delivered accurate cost estimates to customers, ensuring transparency and informed decision-making
- Answers customer's questions regarding conditions of the vehicle wait times and cost explains terminology and the nature of work completed to customer
- Produced billing statements and clarified billing details for customers, enhancing understanding of charges
- Process of customer's payments and maintains logs of vehicles worked on
- Answered phones and scheduled appointments
- Assisted mechanic with repairs and maintenance tasks to ensure timely service.
Education
High School Diploma -
Vidor High School
Vidor, TX05-1996
Skills
- Order accuracy
- Kitchen Sanitation
- Cash management
- Order Coordination
- Meal Preparation
- Efficient packaging
- Childcare
- Food Safety Practices
- Food Presentation
- Customer Engagement
- Menu Knowledge
- Multitasking ability
- Order accuracy management
- Food service preparation
- Strong multitasking
Personal Information
- Title: Ready to work hard and to the best of my abilities!
- Work Permit: Authorized to work in the US for any employer
Assessments
- Basic attention to detail — Familiar
- August 2021
- Identifying differences in materials, following instructions, and detecting details among distracting information
- Full results: Familiar
- Building relationships for childcare providers — Familiar
- Building positive and productive relationships with families of children ages 0-3
- Early childhood development — Familiar
- Knowledge of the development of children ages 0-3 and of ways to foster that development
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
To-Go Server
Texas Roadhouse Restaurant
10.2025 - 08.2026
Weaver
Rockport Rope Door Mats LLC
07.2022 - 06.2025
Babysitter/Nanny
Jessica Murphy
12.2017 - 06.2021
Caregiver
My family
12.2014 - 01.2016
Photo Lab Associate
Walmart Super Center
01.2014 - 11.2014
Greeter / Cashier
Valvoline Express Care
09.2011 - 06.2012
Service Writer / Office Manager
Beaumont Radiator Service &Auto Repair
04.2001 - 04.2011
High School Diploma -
Vidor High School