ARIANA PICARDI
Ludlow,MA
Summary
I am looking for a position where I can use my talents. Adaptation in the face of challenge is a space I thrive in, and I love to utilize my strong relationship management skills to achieve next-level success in every area of my life. Working, managing and co-owning in my families restaurant businesses for my entire life, has taught me so many skills I look forward to utilizing in any role I may land. Looking forward to hearing from you.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Co-Owner
Patty Cakes Gourmet Cupcakes
05.2025 - Current
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
Manager,Server, Host, Food Prep, Cook
Two Guys Restaurant
01.2015 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Teacher/Coach
Creative Dance
01.2019 - 01.2021
Assistant
Creative Dance
01.2012 - 01.2019
Starbucks
03.2018 - 09.2018
Education
Associates In Human Services -
Holyoke Community College
05.2023
High School -
Pioneer Valley Performing Arts
06.2017
Skills
- Strong communication skills
- Organized and prepared
- Strong resolution management and critical thinking skills
- Ability to lead others
- Ability to work independently or in a group setting
- Comfort with technology, including computer knowledge in MS Office and G-Suite, emailing, presentations, etc
- Flexible
- Customer service
- Decision-making
- Customer relations
Certification
- Certified Babysitter - Safe sitter program
- Certified In First Aid and Rescue Skills
Hobbies and Interests
I love the beach and spending time with my family in Narragansett, RI. I have hiked difficult routes in Acadia National Park and would love to go back. I love to cook and I’m always sharing the recipes I’ve learned from my Nonna. I am very committed and invested in helping others. Giving to others is what brings me the most value in life and knowing I can make a different and help in some way is truly what makes my soul happy.
Awards
National Honors Society Throughout High School & College, Phi Theta Kappa, Recipient of multiple dance awards both locally and nationally
Timeline
Co-Owner
Patty Cakes Gourmet Cupcakes
05.2025 - Current
Teacher/Coach
Creative Dance
01.2019 - 01.2021
Starbucks
03.2018 - 09.2018
Manager,Server, Host, Food Prep, Cook
Two Guys Restaurant
01.2015 - Current
Assistant
Creative Dance
01.2012 - 01.2019
Associates In Human Services -
Holyoke Community College
High School -
Pioneer Valley Performing Arts