Ariana Prada
Fort Bliss
Summary
Dynamic hospitality professional with extensive experience, excelling in customer service and problem-solving. Proven ability to enhance guest satisfaction through effective communication and attention to detail. Skilled in cash handling and inventory management, consistently maintaining high standards in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Host, Takeout, Server
Cowgirl Santa Fe BBQ
04.2022 - 08.2025
- Addressed special guest needs and requests promptly and professionally.
- Assisted in inventory management and stock replenishment as needed.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Maintained high customer service standards during fast-paced operations.
- Communicated effectively with coworkers, customers, and management.
- Followed safe food preparation and presentation procedures consistently.
- Resolved complaints swiftly to enhance guest satisfaction.
- Served food and beverages timely while ensuring a friendly atmosphere.
- Demonstrated menu expertise to encourage upselling of items when suitable.
- Ensured cleanliness at tables consistently throughout each shift.
Host, Takeout
Outback Steakhouse
07.2021 - 02.2022
- Greeted and escorted guests to designated dining areas with warmth and professionalism.
- Managed guest flow into Dining and Bar areas to optimize seating efficiency.
- Addressed special requests from guests to enhance their dining experience.
- Maintained high safety and sanitization standards to protect patrons and establishment.
- Ensured exceptional customer service during high-volume operations.
- Communicated effectively with coworkers, customers, and management to foster teamwork.
- Followed strict food preparation, assembly, and presentation procedures for quality assurance.
- Resolved complaints swiftly and professionally to maintain customer satisfaction.
Education
High School Diploma -
Santa Fe High School
Santa Fe, NM05-2022
Bachelor of Science - Elementary Education
NMSU
Las Cruces, NM05-2026
Skills
- Customer service and support
- Interpersonal skills
- Cash handling
- Professionalism
- Multitasking
- Attention to detail
- Communication skills
- Problem solving
- Leadership abilities
- Active listening
- Team collaboration
- Adaptability and flexibility
- Patience and empathy
- Phone etiquette
- POS software
- Sales strategies
- Time management techniques
- Inventory management
- Guest relations
- Front of house organization
- Technology skills
Timeline
Host, Takeout, Server
Cowgirl Santa Fe BBQ
04.2022 - 08.2025
Host, Takeout
Outback Steakhouse
07.2021 - 02.2022
High School Diploma -
Santa Fe High School
Bachelor of Science - Elementary Education
NMSU