Dimitra Bezianis Munoz
Pompano Beach,USA
Summary
Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations. Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
21
21
years of professional experience
Work History
Bartender, Server, Host, Expeditor, Food Runner, Takeout, Host
Bahama Breeze (Sawgrass Mills)
Sunrise, Florida
08.2018 - 02.2023
- Preparing the check, getting any utensils, condiments, or other items customers need, and answering questions about the menu.
- Preparing meals for servers to deliver to their tables, cleaning, and organizing the area.
- Prepare alcoholic or non-alcoholic beverages for bar and restaurant patrons.
- Interact with customers, take orders, serve food, and drinks.
- Assess customers' needs, preferences, and make recommendations.
- Mix the drink ingredients to prepare cocktails.
- Clean all bar menus, ensure guests enjoy their experience by listening intently, recommending menu items, being knowledgeable about food preparation and allergens, and checking in with customers appropriately.
- Bus and clean tables for the next guest.
- Processing payment, answering high-volume calls for take-out orders and deliveries, and delivering food to the guests waiting in their vehicles.
- Clearing and cleaning tables after customers have left, and preparing dining areas.
- Provide excellent and friendly customer service when welcoming guests as a host.
- Neatly sliced and pitted fruit for garnishing drinks.
- Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Resolved customer complaints in a professional manner.
- Greeted frequent visitors by name and explained new promotions.
PA Medical Assistant
Victorian Villa Assisted Living
Dallastown, PA
09.2001 - 12.2009
- Prepare residents, escort them to the dining room, serve their meals, and bus all tables.
- Recorded residents' vital signs, glucose count, and also performed insulin infusion.
- Perform many administrative duties, including answering telephones, greeting patients, updating and filing patients' medical records, and filling out insurance forms.
- Complete all administrative duties and clinical tasks in the healthcare facilities.
- Assemble supplies of medication for each patient.
- Maintain the nursing station's medications.
- Collect quality improvement data, and deliver medications to patients' rooms.
- Prepare residents for examination by nurses, taking blood pressure, weight, and temperature; report the patient history summary daily.
- Followed standard infection control protocols to avoid illness or contamination.
- Administered medication and medical treatments, following physician orders.
- Screened telephone calls and inquiries and directed as appropriate.
- Kept patient health and personal information private and confidential.
- Participated in care coordination conferences and staff meetings to improve skills set.
- Handled confidential documents and communications with discretion, safeguarding sensitive information.
- Compiled weekly progress reports highlighting key accomplishments from past week's activities.
- Prepared records of client progress and services performed under care.
Education
Associate of Applied Science - Associates of Science in Healthcare Administration
Colorado Technical University
Colorado Springs, CO03-2026
High School Diploma -
York County School of Technology
York, PennsylvaniaSkills
- Organizational skills
- Time management
- Goal-oriented
- Strong work ethics
- Performance improvement
- Positive and professional
- Exceptional customer service
Timeline
Bartender, Server, Host, Expeditor, Food Runner, Takeout, Host
Bahama Breeze (Sawgrass Mills)
08.2018 - 02.2023
PA Medical Assistant
Victorian Villa Assisted Living
09.2001 - 12.2009
Associate of Applied Science - Associates of Science in Healthcare Administration
Colorado Technical University
High School Diploma -
York County School of Technology
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