Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ariana Salazar

Atlanta

Summary

Highly skilled Quality Assurance Specialist with a comprehensive understanding of QA methodologies in diverse industries. Possess strong analytical skills and the ability to identify risks and defects, ensuring compliance with quality standards. Demonstrated success in implementing effective QA strategies that have improved operational efficiency. Skilled at fostering positive relationships with team members and stakeholders to ensure project success.

Overview

13
13
years of professional experience

Work History

Quality Assurance Specialist

Mar and Works
Atlanta
11.2024 - Current
  • Designed, developed, and executed comprehensive manual test cases.
  • Created detailed test plans and test cases to ensure thorough coverage of requirements.
  • Performed API testing to verify integration and performance.
  • Identifying, logging, and tracking defects.
  • Performed regression testing, smoke testing, and exploratory testing to validate software stability.
  • Provided regular updates to stakeholders on testing progress and results.

Project Manager

Hites
Santiago
04.2019 - 11.2024
  • Led an order management system project for e-commerce (Salesforce) and POS channels.
  • Defined and executed cross-functional goals with key stakeholders, establishing timelines, budgets, KPIs, deliverables, and milestones.
  • Allocated resources, and managed internal and external contractors and staff throughout the project life cycle.
  • Collaborate and coordinate daily with cross-functional teams, including Development, Quality Assurance, Infrastructure, Environment, and Operations, to ensure seamless software development and delivery.
  • Presented project status to stakeholders, and negotiated with vendors on pricing, timelines, services, and terms.
  • Created progress reports and monitored program data to assess efficiency.

Defect Manager

Entel
Santiago
07.2018 - 03.2019
  • Supervised and coordinated defect management in software projects, ensuring effective identification, documentation, and resolution of issues.
  • Developed and maintained an efficient defect management process, ensuring timely and effective prioritization, assignment, and resolution of defects.
  • Analyzed and reported defect trends and patterns, providing valuable insights for product quality improvement and defect reduction.
  • Collaborated closely with development, QA, and stakeholder teams to ensure effective defect resolution and continuous product quality improvement.

Senior QA Engineer

Entel
Santiago
07.2016 - 04.2018
  • Manual test execution for telecommunications systems (IVR, USSD, IWS, BSCS, CS, EMA, EMM, EOC, Oracle POS, Oracle Service Bus, Oracle Siebel CRM, Oracle ATG) in B2C prepaid services E2E scenarios for Entel Chile's digital transformation project.
  • Documented and tracked identified defects using Jira, and helped developers complete further testing and resolve issues.
  • Reviewed configuration files, logs, and sections of code to complete debugging and locate breakdown sources.
  • Provided comprehensive training to end users on software functionality and features, ensuring they can use it effectively and efficiently.
  • Coordinated and managed User Acceptance Testing (UAT) with end users, ensuring the software meets business requirements and expectations.

Quality Assurance Analyst

Sonda IT
Santiago
11.2015 - 06.2016
  • Developed test plans and test cases for the Synoptico public transportation system in Salvador, ensuring coverage of all critical scenarios.
  • Executed functional test plans manually, and conducted exploratory testing to identify defects and areas for improvement.
  • Identified potential quality issues and escalated or reported them in a timely manner to ensure effective resolution.
  • Prepared test reports and analysis to provide visibility and feedback to stakeholders.

Quality Assurance Lead

Mercantil Bank
Caracas
12.2014 - 09.2015
  • Led the evaluation of new projects for online banking and mobile applications, ensuring that programs function according to user requirements.
  • Mentored junior quality assurance analysts, ensuring they follow best practices, and are equipped to execute test plans.
  • Analyzed and evaluated testing progress at specific milestones related to stakeholder deliverables and requirements.
  • Communicated testing status, including risks and mitigation strategies, to all stakeholders.
  • Participated in daily project status meetings to provide accurate updates on deliverable timelines and status related to testing cycles.
  • Managed test environment setup (front-end and back-end).
  • Collaborated in the user acceptance testing (UAT) cycle.

Quality Assurance Analyst

Mercantil Bank
Caracas
08.2012 - 11.2014
  • Created and executed test cases for online banking, ensuring system quality and functionality.
  • Documented defects and coordinated resolution with the development team, ensuring high-quality product delivery.
  • Collaborated with development, architecture, and infrastructure teams to review test results, and troubleshoot technical issues.
  • Documented production defects, and identified and added new test cases to prevent future production defects.
  • Designed and implemented test automation scripts using the Selenium tool.
  • Monitored application logs and program execution to verify expected behavior.
  • Managed User Acceptance Testing (UAT) with end users, including coordination and user acceptance sign-off.

Education

Bachelor of Computer Information Systems - Software Systems

UNEFA
Caracas, Venezuela
03-2012

Skills

  • Defect management
  • Test case design
  • API testing
  • Regression testing
  • User acceptance testing
  • Cross-functional collaboration
  • SQL querying
  • Problem solving
  • Quality management systems
  • Team collaboration
  • Functional testing
  • Verbal and written communication
  • Documentation and reporting
  • Mobile testing

Languages

  • Bilingual: Spanish - English.

Timeline

Quality Assurance Specialist

Mar and Works
11.2024 - Current

Project Manager

Hites
04.2019 - 11.2024

Defect Manager

Entel
07.2018 - 03.2019

Senior QA Engineer

Entel
07.2016 - 04.2018

Quality Assurance Analyst

Sonda IT
11.2015 - 06.2016

Quality Assurance Lead

Mercantil Bank
12.2014 - 09.2015

Quality Assurance Analyst

Mercantil Bank
08.2012 - 11.2014

Bachelor of Computer Information Systems - Software Systems

UNEFA

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