Outgoing, energetic and customer oriented with six years of exceptional customer service experience. Motivated to learn new skills and gain new experiences.
Overview
7
7
years of professional experience
Work History
Receptionist
Water-Right
08.2022 - 04.2023
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Answered phone promptly and directed incoming calls to correct offices.
Managed multiple tasks and met time-sensitive deadlines.
Remote Customer Service, Ornamentshop.com
11.2021 - 01.2022
Promptly responded to customer emails regarding their online orders
Communicated continuously and effectively with management and co-workers in Slack
Entered customers names, order numbers and item numbers into excel
Input customer information into excel for customer refunds and resolutions
Cashier
Home Depot
05.2019 - 10.2021
Greeted customers as they enter the building and thanking them as they leave
Operated the cash register recording all customer transactions
Processed returns in accordance with company policy
Assisted customers with their online order pick-ups
Helped the customers locate merchandise throughout the store
Serviced and assisted customers in the self-check line
Server
Paradise Island Ice Cream
04.2016 - 08.2018
Ensured optimal guest experience by taking orders with a friendly and helpful disposition
Performed maintenance of food hygiene in accordance with standards and guidelines
Entrusted to both open and close the restaurant
Assisted the head cook in making recipes and preparing customer dishes
Served food and beverages promptly with focused attention to customer needs.
Brand Ambassador at Green House Marketing (Smart Water, Vitamin Water, Topo Chico)Brand Ambassador at Green House Marketing (Smart Water, Vitamin Water, Topo Chico)
Associate Governmental Programs Analyst at State Water Resources Control Board, Division of Drinking Water, Regulatory Development UnitAssociate Governmental Programs Analyst at State Water Resources Control Board, Division of Drinking Water, Regulatory Development Unit