Summary
Overview
Work History
Education
Skills
Accomplishments
Professional References
Timeline
Generic

Ariana Vela

Lubbock,TX

Summary

As a recent college graduate with a Bachelor's degree in Digital Media and Professional Communication, I am passionate about leveraging the power of digital platforms to tell compelling stories and engage audiences. With a Keen eye for detail and creative mindset, I thrive in collaborative environments where i can contribute fresh ideas and innovative solutions. I am dedicated to continuous learning and staying abreast of emerging trends in the ever-evolving landscape of digital media and communication. As an effective communication and problem-solver, I am committed to delivering high-quality work that exceeds expectation and makes a meaningful impact.

Overview

7
7
years of professional experience

Work History

Food and Beverage Specialist

Harrigans Prime Grill
08.2022 - Current
  • Leveraged customer relationship management skills to anticipate and fulfill diverse needs, fostering loyalty and repeat business, which can be applied to building and maintaining client relationships in digital media communications.
  • Employed upselling techniques to promote featured items and increase revenue, demonstrating sales and marketing acumen valuable for promoting digital media content and products to target audiences.
  • Managed multiple tasks simultaneously in a fast-paced environment, prioritizing responsibilities to ensure efficient service delivery and customer satisfaction.

Customer Service Representative

United Supermarkets
07.2020 - 08.2022
  • Cultivated strong interpersonal communication skills by providing courteous and efficient customer service, actively listening to customer needs, and effectively addressing inquiries and concerns.
  • Developed proficiency in multitasking and time management by efficiently handling cash transactions, processing payments, and managing customer inquiries simultaneously in a fast-paced retail environment.
  • Demonstrated adaptability and problem-solving abilities by effectively resolving customer complaints and diffusing tense situations with professionalism and diplomacy, ensuring customer satisfaction and retention.
  • Collaborated effectively with cross-functional teams to optimize store operations, contributing to a cohesive work environment and the achievement of collective goals.

Garment Care Specialist

Snyders Dry Cleaners
01.2017 - 06.2020
  • Utilized advanced knowledge of fabrics, textiles, and garment care techniques to effectively treat stains, select appropriate cleaning methods, and ensure the integrity and longevity of garments.
  • Collaborated with customers to address special requests, provide personalized garment care advice, and recommend additional services, enhancing customer satisfaction and loyalty.
  • Received positive feedback and recognition from customers for exceptional service, garment care expertise, and attention to detail, contributing to a positive reputation for the dry cleaning establishment that gained the Best in Clovis Award.

Education

Bachelors of Digital Media & Professional Comm - Digital Media

Texas Tech University
Lubbock, TX
05.2024

Associates of Arts - Graphic Design And Media Art

Clovis Community College
Clovis, NM
05.2019

Associates of Arts - Liberal Arts And General Studies

Clovis Community College
Clovis, NM
05.2019

High School Diploma -

Clovis Highschool
Clovis, NM
05.2017

Skills

    Adobe Photoshop

    Adobe Illustrator

    Adobe Indesign

    Adobe XD

    Excel

    Tableau

    Communication & Collaboration

    Content Creation

    Digital Design

    Typography

    Customer Service

    Organization & Adaptability

Accomplishments

    Occupational Skills Award in Real Estate, South Plains College Lubbock, TX - December 2021

Professional References

Cindy Snyder: Business Owner (575)760-4347

Patrick Garcia: Business Owner (806)368-8008

Jackie Lara: Realtor Romeo Real estate Agent & Propane Lead Sales (518)892-4145

Timeline

Food and Beverage Specialist

Harrigans Prime Grill
08.2022 - Current

Customer Service Representative

United Supermarkets
07.2020 - 08.2022

Garment Care Specialist

Snyders Dry Cleaners
01.2017 - 06.2020

Bachelors of Digital Media & Professional Comm - Digital Media

Texas Tech University

Associates of Arts - Graphic Design And Media Art

Clovis Community College

Associates of Arts - Liberal Arts And General Studies

Clovis Community College

High School Diploma -

Clovis Highschool

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Ariana Vela