Ariana Villafaña
Overview
4
4
years of professional experience
Work History
Medical Esthetician
Allora Day Spa
08.2023 - 09.2024
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Educated clients on post-treatment care instructions, ensuring optimal results from their procedures.
- Accomplished multiple tasks within established timeframes.
- Energetic and friendly receptionist with experience providing administrative support and customer service to clients and internal staff.
- Coordinated and managed client appointment schedules to ensure timely service delivery.
- Resolved any issues with diligence and care.
Intern
The Spa at Cortiva
01.2021 - 01.2022
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Maintained detailed records of all performed treatments, aiding in accurate follow-up appointments and tracking progress over time.
- Ensured a comfortable and relaxing environment for clients through proper room setup, cleanliness, and adherence to safety protocols.
- Provided exceptional customer service by addressing client concerns promptly and professionally, fostering a positive experience.
Education
Licensed Esthetician - Advanced Paramedical Skin Care Program
Cortiva Institute
Maitland, FL01-2022
High School Diploma -
Penn Foster High School
Scranton, PA05-2020
Skills
- Consultation Knowledge
- Time Management
- Attention to Detail
- Organization Skills
- Customer/Client relations
- Professional Demeanor
- Critical Thinking
- Front Desk Operations
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Esthetician
Allora Day Spa
08.2023 - 09.2024
Intern
The Spa at Cortiva
01.2021 - 01.2022
Licensed Esthetician - Advanced Paramedical Skin Care Program
Cortiva Institute
High School Diploma -
Penn Foster High School