Melissa Googe
Navarre,FL
Summary
Over 12 years of professional aesthetic experience and having been a owner/operator of my own skin care studio, I bring a valuable skillset with me raging from patient care, clinical/medical treatments, business management and client satisfaction. My goal is to provide and experience unlike any other within the industry with patient care, commitment and compassion.
Overview
8
8
years of professional experience
Work History
Medical Esthetician
Pura Vida Med Spa
07.2018 - 05.2024
- Maintained detailed records of all performed treatments, aiding in accurate follow-up appointments and tracking progress over time.
- Educated clients on post-treatment care instructions, ensuring optimal results from their procedures.
- Collaborated with other medical professionals to create a multidisciplinary approach to skincare, enhancing patient results.
- Enhanced clinic reputation for excellence in skincare by staying updated on the latest industry trends and techniques.
- Assisted in the development of clinic protocols, ensuring compliance with industry standards and regulations for safe practice.
- Assisted in developing marketing materials to promote clinic services, leading to an increase in new clients.
- Participated in continuing education courses to maintain licensure requirements and stay current on advancements within the aesthetic industry.
- Ensured a comfortable and relaxing environment for clients through proper room setup, cleanliness, and adherence to safety protocols.
- Provided exceptional customer service by addressing client concerns promptly and professionally, fostering a positive experience.
- Performed chemical peels, microdermabrasion, and laser treatments to address various skin concerns effectively.
- Contributed to increased revenue by upselling additional products or services during client consultations when appropriate.
- Streamlined appointment scheduling process, resulting in reduced wait times and increased overall efficiency of clinic operations.
- Mentored junior estheticians by sharing knowledge of best practices and advanced techniques in the field of medical aesthetics.
- Improved patient satisfaction by providing personalized skincare treatments and product recommendations.
- Strengthened relationships with vendors leading to better deals on product purchases while maintaining high-quality offerings for clients.
- Reduced client recovery time with meticulous aftercare guidance that minimized potential complications postprocedure.
- Conducted thorough skin assessments to determine appropriate treatment options tailored to individual needs.
- Increased client retention by building strong rapport and maintaining open communication during consultations and treatments.
- Organized successful promotional events showcasing the clinic''s expertise in medical esthetics, attracting new clientele and boosting overall business.
- Recommended retail products for at-home use.
- Welcomed clients arriving for appointments.
- Stocked treatment rooms with proper supplies.
Medical Esthetician/Spa Owner
CKC Skin Studio
11.2016 - 07.2018
- Welcomed clients arriving for appointments.
- Recommended retail products for at-home use.
- Analyzed skin condition and made appropriate product recommendations.
- Sterilized equipment for patient treatments.
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
- Advised clients on proper home-care regimens.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Assisted in developing monthly promotional campaigns to attract new clients.
- Provided clients with knowledge of all cosmetic services being provided.
- Trained new estheticians on proper skin care techniques and safety protocols to develop capabilities of individuals and improve team efficiency.
- Reinforced customer selections by reviewing use and benefits of chosen products.
- Created repeat business by developing long-term relationships with regular customers.
- Discussed procedures and treatment options with clients.
- Performed consultations for patients before scheduling treatments.
- Gained knowledge of facial massage techniques and skin care product ingredients.
- Handled busy schedules and stayed on top of key deadlines.
- Cleansed, exfoliated and moisturized customer skin.
- Informed guests of appropriate products available to increase retail sales.
Education
Associate of Science - Medical Aesthetics
Heritage Institute
Jacksonville, FL11.2013
Skills
- Facial Treatment Knowledge
- Medical Spa Operations
- Patient Education Abilities
- Pre-and Post-Operative Care
- Chemical Peel Expertise
- Record Keeping Abilities
- Skin rejuvenation methods
- Dermaplaning techniques
- Microdermabrasion proficiency
- Advanced Skincare Techniques
- Client consultation abilities
- Waxing and threading
- Appointment Scheduling
- Radiofrequency skin tightening
- Hydrafacial Treatments
- Body Contouring Procedures
- Saltfacial
- Trilift (non surgical facelift)
- Diamond Glow
- Glo2 Facial
- Aerolase lazer
- Carboxy CO2 lift
- Vivaci RF
- Microneedling
- ZO expert
- Acne Treatment Expertise
- Public health codes knowledge
- Sanitization
- Relationship building and management
- Customer Consultation
- Spa retail sales
- [State] licensed esthetician
- Sanitation maintenance
- Excellent team player
- Infection Control
Timeline
Medical Esthetician
Pura Vida Med Spa
07.2018 - 05.2024
Medical Esthetician/Spa Owner
CKC Skin Studio
11.2016 - 07.2018
Associate of Science - Medical Aesthetics
Heritage Institute
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