Ariana Washington
Duluth,GA
Summary
Dependable ,energetic, multitasker, Eager to boost the level of customer satisfaction through delivery of superb demonstration of effective safety and comfort protocols. Motivated, experienced server with excellent communication skills. Seeking a flight attendant position where I can apply my skills and love of travel.
Overview
10
10
years of professional experience
Work History
Banquet Server
Crowne Plaza Atlanta NE Norcross
Norcross, GA
11.2023 - Current
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced work environments.
- Answered Guest Concerns
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service .
- Maintained customer satisfaction with timely check-ins to assess food and beverage needs.
Banquet Server/Concession Stand Attendant
TPC Sugarloaf Country Club
Duluth, GA
08.2019 - Current
- Adapted to last-minute changes in event schedules or requirements, effectively modifying plans and maintaining service quality without any negative impact on guest experience.
- Maintain focus and positive attitude in stressful situations and high volume environments.
- Talking To Guest about their needs and preferences such as alcohol and specific food.
- Communicated stand offerings and answered guest questions regarding orders.
- Handled cash and processed credit card payment’s,and maintaining records of transactions.
Person in Charge/ Counter Help
Hibachi San
Lawrenceville, GA
08.2014 - 04.2022
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
Certificate - ServSafe Management
National Restaurant Association
Chicago, IL08.2018
High School Diploma -
Lithonia High School
Lithonia, GA05.2013
Skills
- Effective Communication
- Flexible
- Team Player
- Problem Solving
- Honest
- Safety And Customer Service
- Food Safety
- Ability To Adapt
Timeline
Banquet Server
Crowne Plaza Atlanta NE Norcross
11.2023 - Current
Banquet Server/Concession Stand Attendant
TPC Sugarloaf Country Club
08.2019 - Current
Person in Charge/ Counter Help
Hibachi San
08.2014 - 04.2022
Certificate - ServSafe Management
National Restaurant Association
High School Diploma -
Lithonia High School