Ariana Zeleke
Los Angeles,CA
Summary
Dynamic and results-driven professional with a proven track record at Nordstrom, excelling in customer service and client engagement. Adept at enhancing customer satisfaction through personalized consultations and effective inventory management. Recognized for leadership qualities and attention to detail, consistently driving sales and optimizing store presentation.
Overview
8
8
years of professional experience
Work History
Style Associate
Diesel USA
Los Angeles, CA
12.2024 - Current
- Facilitated daily operations to ensure compliance with quality standards and company policies.
- Formulated and executed strategies to enhance customer satisfaction and engagement.
- Developed and implemented personalized sales presentations to effectively meet unique client needs and concerns.
- Collaborated with team members to optimize workflow efficiency and reduce operational delays.
Beauty Advisor
Nordstrom
Los Angeles, CA
01.2023 - 05.2024
- Delivered personalized beauty consultations to elevate client satisfaction and foster loyalty.
- Instructed customers on product benefits, application techniques, and skincare routines.
- Executed visual merchandising strategies to enhance product displays and drive customer engagement.
- Oversaw inventory management and restocking of displays to guarantee product availability for clients.
- Instructed customers on effective product usage techniques to enhance confidence in achieving desired results at home.
Sales Associate/ Assistant Manager
Nordstrom Rack
Indianapolis, IN
08.2018 - 09.2021
- Managed inventory levels, ensuring product availability and organization on the sales floor.
- Trained new associates on sales techniques and company policies to ensure consistency in service.
- Collaborated with team members to execute visual merchandising standards, boosting store presentation quality.
Education
LA Cosmetology
Los Angeles, CA12.2022
High School Diploma -
Jefferson Hight School
Lafayette, IN05.2016
Skills
Customer service
Time management
Attention to detail
Leadership qualities
Client engagement
Languages
Amharic
Full Professional
Timeline
Style Associate
Diesel USA
12.2024 - Current
Beauty Advisor
Nordstrom
01.2023 - 05.2024
Sales Associate/ Assistant Manager
Nordstrom Rack
08.2018 - 09.2021
LA Cosmetology
High School Diploma -
Jefferson Hight School