Ariana A. Borquez
El Paso,US
Summary
A committed Human Resources Generalist with experience of managing broad range of human resource functions while serving as an on site resource. Looking for an opportunity in career growth through the Human Resource Industry.
Overview
3
3
years of professional experience
Work History
Human Resources Generalist
The Hospitals of Providence Memorial Campus
04.2022 - Current
- Partner with Chief Human Resource Officer with employee relations issues.
- Conduct thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process.
- Participated in negotiations for renewing the latest collective bargaining agreement.
- Process request for information from both unions in a timely manner.
- Coach directors and/or managers through employee engagement, documentation, discipline and performance improvement plans while still following the collective bargaining agreement.
- Management of Licenses/Certifications
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decision making.
- Management of vacancy review of the hospital go over labor productivity to ensure positions were necessary and within budget.
- Oversee all pending employee terminations and collaborate with leader on retention efforts.
- Optimized compensation structures to ensure market competitiveness.
- Assist and provide support for all audits and surveys
- Handle New Hire Orientation Roster and present human resource presentation.
- Coordinated company-wide events such as 60-day feedback sessions, service awards, and other employment engagement functions for boosting employee morale.
- Familiar with the American Disability Act and held interactive meetings with employees to get them back to work under ADA accomodations.
- Processed unemployment claims and acted as company representative at unemployment hearings.
- Developed new job descriptions with assistance of staff development team to make sure all job descriptions were up to date and still complaint.
Human Resource Assistant
The Hospitals of Providence East Campus
08.2021 - 04.2022
- Assist with the onboarding of over 50 new hires every 2 weeks
- Keyed in all employees for East and Transmountain Campus
- Generated and updated complete and accurate employee files for all new employees
- Reviewed files, records, and other documents and keyed in data in order to comply with regulatory hospital guidelines
- Assisted with organizing meetings and events such as Employee of the Month, Service Awards, and Holiday Events
- Assisted with other HR responsibilities, every daily tasks such employee customer service, processing transfers, payroll inquiries, filing, and answering phone calls.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Organized new employee orientation schedules for new hires.
- Answered and redirected incoming phone calls for office.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Responded to employee inquiries regarding benefits and other HR topics.
Education
Minor - Certificate in Healthcare Management
The University of Texas of El Paso
El Paso, TX05.2021
Bachelor's in Business Administration - Human Resources
The University of Texas At El Paso
El Paso, TX05.2021
Skills
- Great customer service
- Strong verbal and written communication
- Proficient at Multi-Tasking
- Bilingual
- Employee Relations
- HRIS Systems
- Executive Support
- Human Resources
- Employee file management
- Microsoft Office Suite
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Human Resources Generalist
The Hospitals of Providence Memorial Campus
04.2022 - Current
Human Resource Assistant
The Hospitals of Providence East Campus
08.2021 - 04.2022
Minor - Certificate in Healthcare Management
The University of Texas of El Paso
Bachelor's in Business Administration - Human Resources
The University of Texas At El Paso