Joshua Valdez
El Paso,TX
Summary
Dynamic and results-driven professional with a security guard license and a proven ability to excel under pressure. At Allied Universal Security Services, effectively managed emergency situations and collaborated with law enforcement, showcasing strong customer service and multitasking skills. Committed to ensuring safety and satisfaction in every interaction.
Overview
3
3
years of professional experience
Work History
Security Officer
Allied Universal Security Services
07.2024 - 09.2025
- Monitored premises to ensure safety and compliance with security protocols.
- Responded promptly to incidents, effectively managing emergency situations.
- Conducted regular patrols to identify and mitigate potential security risks.
- Collaborated with law enforcement during investigations, providing detailed reports on incidents.
Take Out Specialist
Red Lobster
12.2022 - 05.2024
- Processed customer orders efficiently, ensuring accuracy and timely delivery of take-out meals.
- Assisted customers with menu selections, providing detailed information on ingredients and preparation methods.
- Coordinated order pickups, managing multiple requests simultaneously to maintain service flow.
- Utilized point-of-sale system for order entry and payment processing, enhancing transaction speed and accuracy.
Customer Service Representative
Dominos Pizza Inc.
05.2022 - 11.2022
- Assisted customers with order inquiries and product selections
- Processed customer transactions accurately using point-of-sale system
- Resolved customer complaints effectively to ensure satisfaction
- Maintained cleanliness and organization of work area for efficiency
Education
Associate of Science - Nursing
El Paso Community College
El Paso, TX05-2024
High School Diploma -
Pebble Hills Highschool
El Paso, TX05-2024
Skills
- Great Under Pressure
- Great Customer Service
- Security guard license
- Multitasking
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Security Officer
Allied Universal Security Services
07.2024 - 09.2025
Take Out Specialist
Red Lobster
12.2022 - 05.2024
Customer Service Representative
Dominos Pizza Inc.
05.2022 - 11.2022
Associate of Science - Nursing
El Paso Community College
High School Diploma -
Pebble Hills Highschool