Ariana A. Mawule-Dzossou
Indianapolis,IN
Summary
Versatile and dynamic, with a proven track record from Grace Salon And Boutique to Companions Home Health, I excel in customer service and hair styling techniques. Known for fostering patient relations and delivering high-quality care, I've developed a loyal client base and enhanced service efficiency, demonstrating exceptional multitasking and teamwork capabilities.
Overview
14
14
years of professional experience
Work History
Beauty Salon Owner
Grace Salon And Boutique
11.2017 - Current
- Increased client satisfaction by providing personalized beauty consultations and recommending suitable products and services.
- Maintained accurate financial records through diligent bookkeeping practices, enabling informed decision-making regarding business operations.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Delegated workplace responsibility to appropriate staff.
- Researched and evaluated current and potential products used by service staff.
- Increased customer loyalty with exceptional customer service and follow-up care advice.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Fostered a welcoming atmosphere that encouraged repeat business from satisfied customers.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
Home Help Aide
Companion Home Health
05.2018 - 12.2020
- Developed strong relationships with clients, fostering trust and open communication for better support.
- Transported food trays and aided with feeding.
- Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Enhanced patient comfort by providing attentive companionship and ensuring a safe environment.
- Provided one-on-one support for patients experiencing anxiety or loneliness, alleviating emotional distress.
- Built strong relationships with clients to deliver emotional support and companionship.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
Food and Nutrition Representative
St. Vincent Women's Hospital
10.2010 - 04.2019
- Maintained a clean and sanitary work environment, adhering to strict health codes and regulations.
- Coordinated meal deliveries for patients with special dietary requirements or time-sensitive needs, ensuring timely service without compromising quality.
- Demonstrated strong teamwork skills by collaborating with colleagues to execute daily tasks efficiently while maintaining a positive work atmosphere.
- Improved patient satisfaction by providing prompt and courteous meal service assistance.
- Assisted patients clients with mean plan development, addressing individualized dietary requirements.
- Maintained food and sanitation standards to prevent food-borne illness and promote health.
- Assisted with preparation and serving of food in line with established nutrition guidelines.
- Enhanced overall dining experience by setting up appealing food displays and maintaining cleanliness in serving areas.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
- Processed customer payments and balanced cash drawers.
Education
High School Diploma -
Notre Dame Del'ellise
Lome, Togo 02.2003
Skills
- Teamwork and collaboration
- Friendly, positive attitude
- Customer service
- Organizational skills
- Attention to detail
- Team leadership
- Hair extension application
- Expertise in hair care
- Compassionate care
- Personal hygiene assistance
- Relationship building
- Compassionate caregiving
- Nutrition
- Emotional support
Languages
French
Native or Bilingual
Timeline
Home Help Aide
Companion Home Health
05.2018 - 12.2020
Beauty Salon Owner
Grace Salon And Boutique
11.2017 - Current
Food and Nutrition Representative
St. Vincent Women's Hospital
10.2010 - 04.2019
High School Diploma -
Notre Dame Del'ellise
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