Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
PCA
Sandra Touch of Love
Elizabethtown, NC
01.2023 - Current
Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
Monitored vital signs such as blood pressure and pulse rate for clients under medical care.
Premier Banker
Truist Bank
Whiteville, NC
03.2022 - Current
Created strategic financial solutions to suit individualized client needs.
Processed customer transactions, loan payments, safe deposit boxes and check-cashing.
Helped customers understand and use mobile applications and online banking.
Assisted customers by answering banking questions and recommending solutions.
Helped customers open and close accounts, apply for loans and make sound financial decisions.
Ordered checks, placed stop payment orders and conducted additional special services for customers.
Shift Leader
KFC Restaurant
Elizabethtown, NC
03.2020 - 12.2021
Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Supervised and led employees to maintain productivity and customer service levels.
Handled escalated customer concerns and emergencies in absence of manager or supervisor.
Delegated tasks to employees and monitored activities and task completion.
CNA
Woodberry Rehabilitation center
Wilmington, NC
01.2021 - 08.2021
Answered signal lights, bells or intercom systems to determine resident needs.
Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.