Arianah Stanaford
Gilbert,AZ
Summary
Proven to excel in high-volume dining environments, I significantly enhanced guest engagement and repeat customer numbers at Jacksons on Sinclair. My adeptness in cash handling and a strong work ethic, coupled with a warm and friendly demeanor, ensured outstanding service delivery and operational efficiency. A team player committed to continuous improvement, I thrive in fast-paced settings, consistently prioritizing guest satisfaction. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
10
10
years of professional experience
Work History
Server/Bartender/Beverage Cart Attendant
Cuscowilla Country Club
11.2020 - 06.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Managed closing duties by restocking items on cart and reconciling cash drawer.
- Collaborated with fellow team members to create a welcoming atmosphere for guests on the golf course.
- Demonstrated adaptability by working efficiently during high-traffic times while still providing attentive service to patrons.
- Greeted guests and inquired into beverage choices.
Server/Bartender
Jacksons on Sinclair
04.2014 - 10.2020
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Obtained cash bank and stocked service bar to prepare for operation.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
Education
Baldwin County High School
Milledgeville, GA05.2016
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Food Running
- High-volume dining
- Service prioritization
- Table Bussing
- Suggestive Selling
- Point of sale operation
- Allergy awareness
- Team Player
- Reliable and Responsible
- Warm and Friendly
- High Energy and Stamina
- Continuous Improvement
- Upselling
Timeline
Server/Bartender/Beverage Cart Attendant
Cuscowilla Country Club
11.2020 - 06.2024
Server/Bartender
Jacksons on Sinclair
04.2014 - 10.2020
Baldwin County High School