Dynamic professional with a proven track record at California Premier Auctions, excelling in customer service and organizational skills. Enhanced operational efficiency by streamlining processes and implementing effective filing systems. Known for building strong relationships and maintaining confidentiality, while consistently exceeding client expectations through clear communication and professional integrity.
Overview
23
23
years of professional experience
Work History
Ringman
Elite Auction Services
Bakersfield, CA
04.2006 - Current
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Demonstrated respect, friendliness and willingness to help wherever needed.
Organized and detail-oriented with a strong work ethic.
Developed and maintained courteous and effective working relationships.
Office Manager
Marton Roofing
Bakersfield, CA
08.2020 - 10.2021
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Streamlined office operations by implementing efficient filing systems and organization.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Office Manager
California Premier Auctions
Bakersfield, CA
04.2006 - 10.2014
Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Streamlined administrative tasks such as drafting contracts, submitting documentation, managing deadlines using advanced organizational skills.
Built lasting relationships with clients by demonstrating integrity, honesty, and professionalism throughout each transaction.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Managed approximately 30-50 incoming calls, emails and walk in clients per day from customers.
Property Manager
California Premier Auctions DBA Homes Sold Your Wa
Completed final move-out walk-throughs with tenants to identify required repairs.
Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
Followed up on delinquent tenants and coordinated collection procedures.
Managed multiple properties simultaneously.
Introduced prospective tenants to types of units available and performed tours of premises.
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
Verified income, assets, and expenses of potential tenants.
Monitored progress of construction and maintenance projects.
Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
Cultivated network of reliable contractors and service providers to ensure quick response times for repairs.
Coordinated with legal counsel to handle eviction processes smoothly and professionally.
Completed annual rent calculations using housing database software.
Real Estate Agent
California Premier Auction DBA Elite Auction Servi
Bakersfield, CA
04.2006 - 10.2014
Developed strong relationships with mortgage brokers, escrow agents, and other professionals to streamline the home buying process for clients.
Advised clients on market conditions and property value for informed decision-making.
Coordinated open houses and property showings, showcasing features to attract potential buyers.
Implemented innovative auction strategies that increased competitive bidding for properties sold.
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Wrote listings detailing and professionally highlighting property features to increase sales chances.
Strengthened professional reputation through consistently positive client reviews and referrals from satisfied customers.
Coordinated appointments to show tenants and buyers prospective homes.
Reviewed and executed confidential documents, contracts and disclosures.
Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
Office Manager
Rogers Jewelry
Bakersfield, CA
06.2002 - 04.2006
Worked effectively in fast-paced environments.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Organized and detail-oriented with a strong work ethic.
Strengthened communication skills through regular interactions with others.
Developed and maintained courteous and effective working relationships.
Education
No Degree - General Education
Bakersfield College
Bakersfield, CA
Skills
Customer service
Organizational skills
Office administration
Clear oral/written communication
Bookkeeping
Clerical support
Inventory control
Good judgment
Professional and courteous
Work Planning and Prioritization
Timeline
Office Manager
Marton Roofing
08.2020 - 10.2021
Ringman
Elite Auction Services
04.2006 - Current
Office Manager
California Premier Auctions
04.2006 - 10.2014
Property Manager
California Premier Auctions DBA Homes Sold Your Wa
04.2006 - 10.2014
Real Estate Agent
California Premier Auction DBA Elite Auction Servi