Support multiple principal investigators in recruitment, retention, and informed consent processes; screened participants to ensure adherence to inclusion/exclusion criteria
Manage and maintain study data, source documents, and participant charts in compliance with GCP standards
Act as liaison between sponsors, CROs, and site teams during study start-up, assessments, and monitoring visits to facilitate effective communication and compliance
Contribute to pediatric clinical trials focused on COVID-19, RSV, pneumococcal, and tuberculosis vaccines, enhancing research efforts in critical health areas
Kid's Club Associate/Front Desk Receptionist
City Sports Club
San Francisco, CA
2017 - 2018
Supervised children in the Kids Club, ensuring a safe, clean, and engaging environment while clearly communicating with parents
Provided friendly, professional customer service by greeting members, checking in guests, answering phones, and addressing inquiries to enhance member experience
Facilitated daily front desk operations by managing scheduling, class information, and resolving member concerns to ensure smooth operations
Host
Bazille - Nordstrom
San Francisco, CA
2016 - 2017
Delivered exceptional customer service by greeting and seating guests efficiently, demonstrating menu knowledge, and handling transactions accurately
Supported overall restaurant operations by assisting servers and kitchen staff, managing stock and cleanliness, and helping train new employees to maintain positive team performance
Kid's Club Associate
Equinox Fitness
San Francisco, CA
2015 - 2016
Provided welcoming customer service to members and parents, addressed inquiries, and communicated policies and procedures clearly
Ensured safety and engagement of children while accurately managing check-in/check-out and attendance records
Planned and organized engaging games and educational programs for kids.