Ariane McCutcheon
Brookville,OH
Summary
Studying part-time to teach English in the future, I am aiming to further develop skills relating to communication and leadership. I’ve spent almost 2 years at Chick-fil-A learning hospitality and workplace efficiency, I also volunteer for a food pantry for a where I have been able to create a welcoming environment while maintaining quick and accurate assistance in a variety of tasks including but not limited to front desk service, offloading truck, sorting and creating bags, stocking tables, and assisting anyone who may require it.
Overview
3
3
years of professional experience
Work History
Team Member
Chick-fil-A
05.2022 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Operated and became familiar with POS systems for accurate order taking.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Developed clear communication skills between customer, team member, and leader interactions.
- Learned and adhered to food safety standards in both front and back of house roles.
- Created a positive and uplifting atmosphere for other team members as well as customers.
Education
High School Diploma - General Studies
Brookville High School
Brookville, OHAssociate Of Arts - Elementary Education
Sinclair Community College
Dayton, OHSkills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Attention to detail
- Cash handling
- Cleaning
- Leadership qualities
- Workplace safety
- Organizing work stations
- Product knowledge
- Training and mentoring
- Complaint resolution
- Relationship building
- Continuous development
- Task prioritization
- Conflict resolution
- Willingness to learn
- Adaptability and flexibility
- POS systems
- Hospitality and accommodation
- Dependability and reliability
- Multitasking
- Reliability
Timeline
Team Member
Chick-fil-A
05.2022 - Current
High School Diploma - General Studies
Brookville High School
Associate Of Arts - Elementary Education
Sinclair Community College