Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Ariane Thomas

Louisville,KY

Summary

Front-of-House Manager experienced in team collaboration and staff training. Resolved customer concerns efficiently, ensuring a positive dining atmosphere while maintaining high service standards. Dedicated Server and Bartender focused on enhancing guest experiences through exceptional service and effective problem-solving.

Overview

1
1
Certification
8
8
years of professional experience

Work History

Server/FOH Manager/Bartender Shift Manager

Bluegrass Brewing Company Restaurant & Brew Pub, Brewpub, Brewery
Louisville, KY
08.2022 - Current
  • Provided exceptional customer service in a fast-paced brewpub environment.
  • Took orders and efficiently managed dining area to enhance guest experience.
  • Resolved customer concerns promptly to maintain a positive dining atmosphere.
  • Collaborated with kitchen staff to ensure timely food and beverage delivery.
  • Assisted in training new servers on company policies and service standards.
  • Handled cash transactions accurately while processing payments for guests.

Bartender/ Server

Parlour Pizza
Louisville
01.2022 - 09.2022
  • Provided excellent customer service in a fast-paced environment.
  • Mixed cocktails and created signature drinks for diverse clientele.
  • Trained new bartenders on recipes and customer interaction techniques.
  • Collaborated with kitchen staff to ensure timely service of food orders.

Server/FOH Manager

Frischs Restaurants Inc
Louisville, KY
03.2018 - 12.2021
  • Provided excellent customer service to enhance dining experiences.
  • Collaborated with kitchen staff to ensure timely order delivery.
  • Maintained cleanliness and organization of dining area and tables.

Education

Phoenix School Of Discovery
Louisville, KY

Skills

  • Customer service
  • Beverage service
  • Sales strategies
  • Training new staff
  • Team collaboration
  • Time management
  • Problem solving
  • Event coordination

Certification

serve safe handling

References

References available upon request.

Timeline

Server/FOH Manager/Bartender Shift Manager

Bluegrass Brewing Company Restaurant & Brew Pub, Brewpub, Brewery
08.2022 - Current

Bartender/ Server

Parlour Pizza
01.2022 - 09.2022

Server/FOH Manager

Frischs Restaurants Inc
03.2018 - 12.2021

Phoenix School Of Discovery

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Ariane Thomas