Ariane Valdez
Bowie,MD
Summary
Dependable employee seeking different opportunities to expand my knowledge in the Criminal Justice system. Extremely hardworking and motivated to work in challenging environments.
Overview
8
8
years of professional experience
Work History
Civil Clerk
Maryland Judiciary
Annapolis, MD
08.2022 - Current
- Process all civil case pleadings, papers, and orders, & foreclosures. Prepare summonses, writs, bills for costs, and other documents using a computer system; index new and judgments.
- Examined court documents to ensure completeness.
- Fulfilled document requests by citizens, parties to cases, judges and attorneys, keeping records of documents provided.
- Performed administrative duties such as photocopying documents or mailing out letters related to civil cases.
- Assist the public and attorneys by providing information regarding the status of cases or the Clerk's office procedures, both in person and over the phone.
receptionist
petsmart
09.2021 - Current
- Greeting and welcoming clients and individuals to ensure a positive environment
- Answering phone calls and gathering new patient information for future appointments
- Directing visitors to ensure all are following the CDC guidelines
- Resolving client issues and maintaining a professional relationship with individuals
- Ensure a clean and tidy environment for coworkers and clients.
food and beverage server
hightopps backstage grille
08.2019 - 11.2020
- Cleaned dining spaces thoroughly at the end of each shift, as well as resetting individual tables between costumers
- Explained menu items, answered questions, and offered suggestions based on costumers’ preferences
- Maintained strong team performance by training new service staff on menus, processes, and customer service standards
- Managed side work reliably, including cleaning, preparing garnishes, and restocking supplies
- Supported team consistently, helping with hostess, food delivery, and bussing needs.
HOSTESS
INN AT PERRY CABIN
05.2019 - 07.2019
- Resolved costumer concerns and handled requests with professionalism
- Memorized and promoted menu items, daily specials, and drink items
- Monitored dining rooms for seating availability, service, and occupancy limitations
- Took reservations and entered iPad reservations system
- Remained alert for guests, and close monitoring of table turnovers and resets.
Shoe Sales Associate
Designer Shoe Warehouse
11.2015 - 01.2019
- Created world-class customer service experiences through energetic customer engagement
- Organized and restocked department aisles to maintain product accessibility and positive appearance
- Verified prices and sales promotions to answer customer questions and drive sales.
Education
Bachelor of Science - Sociology, Anthropology, & Criminal Justice
Towson University
Baltimore, MD12.2021
Associate of Arts -
Chesapeake College
Wye Mills, MD05.2019
Moorehaven Middle-High School
Moore Haven, FL06.2017
Skills
- Knowledge of common office practices, processes, and equipment, as well as standard legal forms and papers utilized in the Judiciary
- Knowledge of the fundamentals of math and English, including addition, subtraction, multiplication, division, spelling, & punctuation
- Ability to communicate with customers and coworkers in an effective, patient, and considerate manner; to describe problems, collect data, establish facts, and make accurate conclusions; and to read and interpret comments and notations
- Ability to determine priorities and process many jobs and obligations at the same time; to apply job-related codes, policies, procedures, rules, regulations, and laws as needed
Timeline
Civil Clerk
Maryland Judiciary
08.2022 - Current
receptionist
petsmart
09.2021 - Current
food and beverage server
hightopps backstage grille
08.2019 - 11.2020
HOSTESS
INN AT PERRY CABIN
05.2019 - 07.2019
Shoe Sales Associate
Designer Shoe Warehouse
11.2015 - 01.2019
Bachelor of Science - Sociology, Anthropology, & Criminal Justice
Towson University
Associate of Arts -
Chesapeake College
Moorehaven Middle-High School
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