Ariane Wright
Columbus,OH
Summary
Dynamic Medical Technician with extensive experience at the Department of Army, excelling in specimen processing and customer service. Proven ability to manage medical records and ensure compliance with regulations. Strong communication skills and leadership capabilities enhance patient interactions, fostering a supportive environment while maintaining high standards of care.
Overview
9
9
years of professional experience
Work History
Medical Technician
Department of Army
Columbus, OH
10.2024 - Current
- Maintain applicant's medical records during the examination process.
- Manage medical consultations to include verifying doctor's orders.
- In-process applicants, verify identity using previously captured biometrics (digital fingerprints and photographs).
- Assist applicants on completion of a variety of forms required for physical examination.
- Perform phlebotomy procedures to obtain blood samples.
- Review unique medical forms for proper format, coding and completion.
- Maintain control logs, custody logs and rosters, and treatment center referral list in accordance with regulations and policies.
- Monitor and maintain stock level of medical supplies and restock as necessary.
- Ensure safety requirements are met for the proper use, storage, and disposal of needles and medical equipment.
- Conduct standardized medical orientation briefings to applicants.
- Prepare packages and ship specimens to testing laboratory
Customer Service Agent (part-time)
Delta Air Lines
Dayton, OH
08.2024 - Current
- Greet customers to guide and assist them with the ticketing and baggage check-in process.
- Use a computer to sell, print, and reissue tickets.
- Manage the check-in process, ensuring that customers have the proper travel documentation.
- Tag baggage and perform lifting tasks that involve transferring baggage from scales to conveyor belts.
- Several other lifting tasks will involve handling items as low as floor level and as high as waist level.
- Practices safety-conscious behaviors in all operational processes and procedures.
- Customer Service Agents serving as a Gate Agent help our customers with routing, trip planning, and gate boarding.
- Use computers to assist customers with seat availability, make gate announcements regarding the boarding process, flight status, checking and handling baggage, managing, and initiating the boarding process.
- Operate jet ways to place them in position prior to aircraft arrival and lift, opening, closing, and securing aircraft doors.
- Practices safety-conscious behaviors in all operational processes and procedures.
Medical Laboratory Assistant (PRN)
Nationwide Children's Hospital
Columbus, OH
06.2024 - Current
- Completes technical tasks such as specimen accessioning, specimen preparation, and processing, and specimen delivery and storage.
- May include phlebotomy and other specimen collection.
- Performs clerical tasks and specimen accessioning in accordance with testing protocols and criteria.
- Maintains laboratory operations by performing equipment maintenance, quality control, and preventive maintenance.
- Performs waived laboratory testing, documents patient reports, quality control, maintenance, and troubleshooting appropriately.
- Demonstrates knowledge of and upholds applicable laws and regulations related to position and laboratory operations.
- Documents daily, weekly, and monthly tasks on assigned work area task lists.
Medical Technician
Dayton Veterans Medical Center
Dayton, OH
10.2022 - 10.2024
- Completes lab requisitions with correct information and processes all specimens according to strict guidelines.
- Verifies sample collection, patient identification, and sample transport requirements.
- Performs phlebotomy using aseptic venipuncture techniques and other specimen collection procedures.
- This includes order or retrieve laboratory test requests and giving patients any pertinent information in regard to specimen collection.
- Collects blood specimens under special conditions with special techniques requiring advanced expertise, e.g., blood cultures.
- Perform Quality Review Procedures on medical records.
Customer Experience Specialist
Delta Air Lines
Dayton, OH
08.2022 - 08.2024
- Connect with customers via phone and create an experience where customers know they have been heard and understood and feel valued and important, which is accomplished by:
- Effective listening
- Quickly identifying and owning customer issues
- Actively search for solutions to problems
- Making quality decisions
- Scheduling Flights for individuals and groups
- Interacting with a globally diverse group of customers and colleagues
Medical Examiner/Phlebotomist
ExamOne, A Quest Diagnostics Company
Dayton, OH
01.2022 - 10.2022
- Provides high-quality customer service to all clients and patients.
- Called Patient to verify appointments and schedule appointments.
- Data Entry of Patient information.
- Took pt. vital signs (blood pressure, height, weight, and pulse).
- Obtains blood specimens by performing venipunctures.
- Selection of the appropriate collection system for specified tests.
- Perform correct labeling of all specimens.
- Responsibly transport specimens and shipping them via fed ex.
- Ordering day to day Labs.
- Premed exams with health questioner.
Lead Phlebotomist
Spring Creek Fertility
Dayton, OH
01.2021 - 01.2022
- Answered phones, Made appointments.
- Made patient weekly schedule.
- Greet patients, perform check in and check out, capture insurance and demographic information and collected payments.
- Prepare letters and correspondence for patient care and appointments.
- Provides high-quality customer service to all patients.
- Verifies patient by reading patient identification.
- Obtains blood specimens by performing venipunctures.
- Selection of the appropriate collection system for specified tests.
- Perform correct labeling of all specimens.
- Responsibly transport specimens back to the laboratory in a timely manner.
- Effectively and professionally interact with patients, visitors, peers and other health care professionals.
- Ordering day to day Labs.
- Training all new phlebotomist.
Phlebotomy Technician
Labcorp
Dayton, OH
12.2017 - 04.2021
- Data entry Greet patients, perform check in and check out, capture insurance and demographic information and collected payments.
- Called Dr offices to verify lab orders.
- Verifies patient by reading patient identification.
- Obtains blood specimens by performing venipunctures and fingerstick.
- Selection of the appropriate collection system for specified tests.
- Perform correct labeling of all specimens.
- Responsibly transport specimens back to the laboratory in a timely manner.
- Effectively and professionally interact with patients, visitors, peers and other health care professionals.
- Perform the processing and handling of specimens for the appropriate laboratory departments.
Oncology Phlebotomist
CompuNet Clinical Laboratories
Dayton, OH
12.2016 - 12.2018
- Data entry Greet patients, perform check in and check out, capture insurance and demographic information and collected payments.
- Called Dr offices to verify lab orders.
- Verifies patient by reading patient identification.
- Obtains blood specimens by performing venipunctures and fingerstick.
- Selection of the appropriate collection system for specified tests.
- Perform correct labeling of all specimens.
- Responsibly transport specimens back to the laboratory in a timely manner.
- Effectively and professionally interact with patients, visitors, peers and other health care professionals.
- Perform the processing and handling of specimens for the appropriate laboratory departments.
Education
General Studies -
Trotwood Madison High School
Dayton, OH06.2006
Skills
- Customer service and guest services
- Computer literacy and skills
- Time management
- Communication skills and effective communication
- Leadership
- Documentation review
- Microsoft Word and Excel
- Sales strategies
- Medical record management
- Specimen processing and phlebotomy techniques
Timeline
Medical Technician
Department of Army
10.2024 - Current
Customer Service Agent (part-time)
Delta Air Lines
08.2024 - Current
Medical Laboratory Assistant (PRN)
Nationwide Children's Hospital
06.2024 - Current
Medical Technician
Dayton Veterans Medical Center
10.2022 - 10.2024
Customer Experience Specialist
Delta Air Lines
08.2022 - 08.2024
Medical Examiner/Phlebotomist
ExamOne, A Quest Diagnostics Company
01.2022 - 10.2022
Lead Phlebotomist
Spring Creek Fertility
01.2021 - 01.2022
Phlebotomy Technician
Labcorp
12.2017 - 04.2021
Oncology Phlebotomist
CompuNet Clinical Laboratories
12.2016 - 12.2018
General Studies -
Trotwood Madison High School