Arianna Amaya
Roswell
Summary
Compassionate and adaptable professional with experience in customer service, administrative support, and working independently in a remote environment. Recognized for strong communication skills, organization, patience, and the ability to build positive relationships with others. Brings a dependable work ethic, willingness to learn, and a passion for supporting people and creating positive experiences.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Receptionist
William Griffin Law Office
Ruidoso
08.2021 - Current
- Managed confidential client communications and routed inquiries to attorneys or staff while ensuring professionalism and confidentiality.
- Developed filing systems that facilitated quick retrieval of case files and documents.
Retail Banking Supervisor
Pioneer Bank
Roswell
08.2016 - 08.2021
- Managed daily operations of the retail banking branch effectively.
- Trained staff on customer service and banking procedures.
- Oversaw compliance with banking regulations and policies.
- Assisted customers with account inquiries and transactions efficiently.
- Implemented process improvements to enhance customer experiences.
- Resolved customer complaints promptly and efficiently.
Education
Certificate Of Completion - Medical Billing & Coding
Legacy Medical Billing & Coding
09.2025 - 01.2026
Some College (No Degree) - Nursing
Eastern New Mexico University
Roswell, NMSkills
- Strong Communication & Interpersonal Skills
- Friendly, Professional Customer Service
- Building Positive Relationships with Team Members
- Organized and Detail-Oriented
- Reliable and Dependable
- Adaptable and Quick to Learn New Processes
- Patient, Supportive & Encouraging
- Excellent Time Management & Multitasking Skills
- Problem Solving & Critical Thinking
- Professional Phone Etiquette
- Confidentiality & Handling Sensitive Information
- Independent Worker with Strong Self-Motivation
- Team Collaboration & Leadership Skills
- Positive Attitude & Willingness to Help Others
- Technology Proficiency & Fast Learner
Certification
- Cosmetology License
- CPC Certificate of Completion (Course)
Timeline
Certificate Of Completion - Medical Billing & Coding
Legacy Medical Billing & Coding
09.2025 - 01.2026
Receptionist
William Griffin Law Office
08.2021 - Current
Retail Banking Supervisor
Pioneer Bank
08.2016 - 08.2021
Some College (No Degree) - Nursing
Eastern New Mexico University