Kamani Williams
Cherry Hill,NJ
Summary
Motivated and dependable professional with experience in receptionist, coordination, and customer service roles. Known for excellent organizational skills, strong communication, and ability to handle administrative tasks in a fast-paced environment. Eager to bring my passion for healthcare and patient care to the role of Patient Coordinator.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receptionist
OPS Security Group PA
06.2021 - 12.2023
- Greeted clients and visitors, answered phones, and provided general information.
- Scheduled appointments and managed calendars for multiple team members.
- Maintained accurate client records and ensured confidentiality.
- Assisted with administrative tasks, including filing, sorting mail, and data entry.
Customer Service Representative
OPS Security Group PA
06.2019 - 05.2021
- Assisted customers with inquiries, appointments, and service-related questions.
- Provided support in managing patient or client concerns and resolving issues.
- Communicated effectively with customers, building rapport and ensuring satisfaction.
- Processed transactions and maintained accurate records.
Education
High School Diploma - undefined
Cherry Hill High School West
06.2022
Skills
- Front desk support & customer service
- Appointment scheduling & coordination
- Strong communication & interpersonal skills
- Efficient data entry & record management
- Basic knowledge of insurance verification
- Office equipment & software proficiency (eg, Microsoft Office, scheduling software)
- Multitasking & time management
Certification
Customer Service Excellence Certification
Additional Information
- Comfortable using office software (Microsoft Office, Google Suite) and appointment scheduling tools.
- Strong interest in learning more about healthcare administration and patient care.
Timeline
Receptionist
OPS Security Group PA
06.2021 - 12.2023
Customer Service Representative
OPS Security Group PA
06.2019 - 05.2021
High School Diploma - undefined
Cherry Hill High School West
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