Arianna Cabrera
Avondale,AZ
Summary
Talented and confident Shift Lead driven to keep costs under control, employees working hard and customers satisfied. Very professional and results-focused professional with excellent problem-solving and decision-making skills. As well as keeping everyone satisfied with purchases and leaving good surveys for the company’s look and bringing more sales.
Overview
2
2
years of professional experience
Work History
Shift Lead Manager
Wendys Restaurant
Tolleson, Arizona
01.2024 - Current
- Planned and developed new operation processes to innovate and stay competitive.
- Kept records of employees' attendance and working hours for accurate.
- Do counts on inventory weekly
- Prepared operations data to produce comprehensive reports to my higher management.
- Addressed any issues or concerns raised by staff during my shifts.
- Making sure all my employees were in team uniform.
- Keeping track on my restaurants labor and surveys.
Cashier
Tommy Hilfiger
Glendale, Arizona
01.2023 - 07.2023
- Take care of customer complaints professionally with company policy.
- Use my selling techniques to promote add-on sales.
- Took action on returns and exchanges of merchandise with store policies.
- Helped with purchases and signed customers up for rewards program during checkout
- Open fitting rooms if needed when selling a product
- Collected payments and provided accurate change.
Education
High School Diploma -
Copper Canyon High School
Glendale, Arizona05-2023
Bachelor of Arts -
Arizona State University
Tempe, AZSkills
- Communication
- Leadership
- Sales
- Customer service
- Marketing
- Budgeting
- Negotiation
Languages
Spanish
Native/ Bilingual
Timeline
Shift Lead Manager
Wendys Restaurant
01.2024 - Current
Cashier
Tommy Hilfiger
01.2023 - 07.2023
High School Diploma -
Copper Canyon High School
Bachelor of Arts -
Arizona State University