
Detail-Oriented and customer-focused professional with experience in retail, customer service, and animal care. Adept at multitasking, problem-solving, and ensuring efficient operations in fast-paced environments. seeking to transition into medical coding, billing, front desk, or call center roles, leveraging exceptional organizational skills, attention to detail, and a commitment to quality service.
Managed Daily Schedules for dog walking and sitting services, ensuring clients' pets were all cared for.
communicated effectively with pet owners to discuss needs, preferences, and schedules.
maintained detailed records for scheduling, payments, and special requests.
demonstrated responsibility and reliability in handling pets' health and safety.
provided excellent customer service ,assisting members with purchases and inquiries.
maintained and organized the clothing department, ensuring proper display and inventory.
supported cashiers by loading items, handling returns, and processing transactions efficiently.
assisted with membership sign-ups, renewals, and account updates in member services including translating from english to Spanish and vice versa.
worked collaboratively with team members to ensure smooth daily operations.
CBCS - Certified Billing and Coding Specialist