Arianna Cervantez
Marion,US
Summary
Experienced bank teller with a proven record of providing exceptional customer service and efficiently processing transactions. Adept at fostering strong client relationships and ensuring accurate cash handling. Recognized for excellent communication skills and strong problem-solving abilities. Dedicated professional committed to delivering outstanding service and contributing to team success.
Overview
10
10
years of professional experience
2
2
Certification
Work History
Legal Intern
The Law Offices of Brandon C. Mayberry
11.2024 - 01.2025
- Learned a lot about the regulations and policies that apply to traffic law
- Managed case files efficiently, ensuring easy accessibility for attorneys when needed.
- Reviewed legal information and proofed documentation for errors.
- Sorted legal documents, filing and case materials in clear, orderly systems.
- Shadowed experienced lawyers during client meetings, gaining valuable insight into attorney-client relationships and effective communication techniques.
Legal Assistant Intern
Dihle Law Firm
11.2024 - 01.2025
- Prepared detailed medical case summaries, analyzing patient records and medical reports to support personal injury
- Reviewed and summarized deposition transcripts, identifying key testimony, facts, and legal arguments for attorneys' use during case preparation and trial
- Enhanced attorney productivity by assisting with deposition preparation including highlighting key points from transcripts.
- Scanned, converted, and organized records into electronic format with consistent naming convention.
- Strengthened case management through meticulous organization of electronic files using document management software.
Teller 2
SouthernTrust Bank
06.2024 - 08.2024
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
Auction Associate
Martin Auction Services
08.2014 - 08.2022
- Ran errands for the staff, such as bank deposits, picking up materials, and dropping off mail.
- Provide customers with detailed descriptions, assign them lot numbers, and take photos of their items.
- Developed and maintained strong relationships with key clients to ensure high levels of satisfaction.
- Enhanced customer loyalty programs, analyzing customer feedback for continuous improvement.
- Managed efficient cash register operations.
Education
Bachelor of Science - Business Management
Bradley University
Peoria, IL05-2025
High School Diploma -
Clinton High School
Clinton, IL05-2021
Skills
- Legal research
- Data entry
- Office administration
- Microsoft office
- Basic accounting principles
- Patience and empathy
- Listening and comprehension
- Cash handling expertise
- Customer service
- Time management
- Attention to detail
- Computer skills
Certification
- Database Management Certificate
- Data Analytics Certificate
Languages
Spanish
Native or Bilingual
Timeline
Legal Intern
The Law Offices of Brandon C. Mayberry
11.2024 - 01.2025
Legal Assistant Intern
Dihle Law Firm
11.2024 - 01.2025
Teller 2
SouthernTrust Bank
06.2024 - 08.2024
Auction Associate
Martin Auction Services
08.2014 - 08.2022
Bachelor of Science - Business Management
Bradley University
High School Diploma -
Clinton High School
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