Summary
Overview
Work History
Education
Skills
Timeline
Generic
Macie Minor

Macie Minor

Marion

Summary

Dynamic and results-oriented professional with over 8 years of experience in legal and medical operations, specializing in personal injury case management, medical record analysis, and demand development. Extensive experience supporting litigation in Texas jurisdiction, with a strong understanding of Texas personal injury workflows, documentation, and case strategy. Proven ability to streamline workflows, manage high-volume caseloads, and deliver compelling case narratives that drive results. Professional with strong background in legal support, equipped to handle variety of tasks in fast-paced environment. Expertise in legal research, document management, and case preparation, ensuring accuracy and compliance. Known for effective team collaboration and adaptability, always focused on achieving results and meeting deadlines. Strong organizational skills and proactive approach to problem-solving make for reliable asset.

Overview

13
13
years of professional experience

Work History

Medical Paralegal

Williams Hart & Boundas
02.2025 - Current
  • Manage and analyze complex medical records for personal injury litigation within Texas-based cases, ensuring accuracy and completeness.
  • Draft detailed medical summaries and demand letters tailored to Texas personal injury claims.
  • Coordinate with medical providers to obtain records, billing, and lien information in compliance with Texas requirements.
  • Track client treatment, follow up on ongoing care, and maintain organized case files.
  • Assist attorneys with case strategy by identifying key injuries, treatment gaps, and damages.
  • Communicate with clients to guide them through treatment and legal processes.

Director of Operations

MedX Global Clinical Advisors
04.2024 - 01.2025
  • Managed operations supporting Texas personal injury litigation workflows, including medical record review and case support.
  • Developed workflows to optimize productivity and resource allocation.
  • Collaborated with legal teams and providers to align operations with case needs.
  • Ensured compliance with applicable legal and regulatory standards.

Director of Growth and Development

SMART Reviews, LLC
02.2018 - 03.2024
  • Supported Texas-based personal injury firms by managing medical chronologies, demand letters, and case support services.
  • Led operations across 200+ active cases, ensuring alignment with Texas litigation requirements.
  • Developed and implemented growth strategies, increasing client acquisition by 30%.
  • Oversaw departments responsible for medical record analysis and demand preparation.
  • Acted as a patient advocate, coordinating treatment and provider communication.

Patient Care Technician

OSF Urgo
10.2019 - 02.2020

Emergency Room Technician

Unity Point Methodist
04.2018 - 10.2019

Emergency Room Technician

SIH Carbondale
07.2015 - 04.2018

Sales Representative – Third Key Manager

Kay Jewelers
11.2012 - 01.2015

Education

No Degree - Nursing

Methodist College
Peoria, Illinois
2020

Certified Nursing Assistant -

Rend Lake College
Pinckneyville, Illinois
01-2024

Associate's - General Education

Carl Sandburg College
Galesburg, Illinois
08-2018

Associate's - General Education

Rend Lake College
Ina, Illinois
05-2014

Skills

  • Personal Injury Case Management
  • Medical Records Review & Analysis
  • Demand Letter Drafting & Medical Summaries
  • Client Communication & Coordination
  • Workflow Development & Process Improvement
  • Microsoft Excel, Word, SharePoint
  • CRM Tools: Filevine, MyCase, MyChart
  • Analytical Reporting & Data Interpretation
  • Attention to Detail & Deadline Management
  • Texas Personal Injury Litigation Support
  • Legal research
  • Proficient in MS office
  • Case management
  • Client communication
  • Document preparation
  • Calendar management
  • Research and data collection
  • Administrative support
  • File organization
  • Attorney support
  • Trial preparation assistance
  • Case summaries

Timeline

Medical Paralegal

Williams Hart & Boundas
02.2025 - Current

Director of Operations

MedX Global Clinical Advisors
04.2024 - 01.2025

Patient Care Technician

OSF Urgo
10.2019 - 02.2020

Emergency Room Technician

Unity Point Methodist
04.2018 - 10.2019

Director of Growth and Development

SMART Reviews, LLC
02.2018 - 03.2024

Emergency Room Technician

SIH Carbondale
07.2015 - 04.2018

Sales Representative – Third Key Manager

Kay Jewelers
11.2012 - 01.2015

Associate's - General Education

Carl Sandburg College

Associate's - General Education

Rend Lake College

No Degree - Nursing

Methodist College

Certified Nursing Assistant -

Rend Lake College