Arianna Cooper
Jacksonville,fl
Summary
Experienced Manager. Persistent and loyal work ethic in multiple industries including food service, customer service, and early childhood education.
In my personal life, I have come to find that I need to grow not only as a person but as a part of a working machine. Loyalty is one of my highly sought after personal traits I always bring into any occupational environment in which I am engaged. It is important to have loyalty in industries such as food and customer service because it is needed to encourage constant hard work in a fast-paced environment. Previous jobs that I have had in my background, I've always shown extreme want to progress in my career quickly not just for personal gain but to better assist everyone within my company.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
Jacksonville, FL
07.2023 - 06.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Manager
Culvers
Jacksonville, FL
01.2021
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maintained professional, organized, and safe environment for employees and patrons.
Team Member
Wendy's
07.2020 - 09.2020
- Learned all required tasks quickly to maximize performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Operated register to process payments and collect cash payment for order totals.
Education
Early childhood education -
Frank H. Peterson academies of technology
05.2020
Skills
- Bookkeeping
- Cash handling
- Cashier in a fast-paced environment
- Team Leadership
- Staff Training and Development
- Staff Management
- Schedule Preparation
- Budget Control
- Expectation setting
- Expense Tracking
- Brand Management
- Teamwork and Collaboration
- Customer Service
- Decision-Making
- Hiring and Training
- Managing Operations and Efficiency
- Goal Setting
- Documentation And Reporting
- Shift Scheduling
- Employee Development
- Cost Control
- Time Management
- Complex Problem-Solving
Timeline
Barista
Starbucks
07.2023 - 06.2024
Manager
Culvers
01.2021
Team Member
Wendy's
07.2020 - 09.2020
Early childhood education -
Frank H. Peterson academies of technology