Arianna Cox
Springtown
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Shift Manager
Charleys Cheesesteaks
01.2025 - Current
- Supervised daily operations to ensure optimal workflow and productivity.
- Trained new team members on company policies and operational procedures.
- Coordinated staff schedules to maintain adequate coverage during peak hours.
- Implemented inventory management systems to streamline stock control processes.
- Resolved customer complaints efficiently, enhancing overall satisfaction levels.
- Promoted a positive work environment through open communication and constructive feedback.
Spa Associate
Hand and Stone Massage and Facial
12.2025 - 05.2026
- Provided exceptional customer service to enhance client satisfaction and loyalty.
- Assisted in scheduling appointments and managing front desk operations efficiently.
- Maintained cleanliness and organization of treatment rooms and common areas.
- Educated clients on spa services, products, and procedures to improve service uptake.
- Managed front desk by answering phones, scheduling appointments, replying to emails, and greeting guests.
Receptionist / Activity Assistant
Lake Village Nursing & Rehabilitation Center
03.2024 - 09.2024
- Answered phones, greeted visitors, and scheduled appointments.
- Performed clerical tasks including filing, calendar management, and data entry.
- Coordinated group activities and maintained detailed participation records.
- Collaborated with medical and administrative staff to meet resident needs.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Weekend Receptionist
Decatur Medical Lodge
01.2023 - 03.2023
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Assisted patients and visitors with inquiries, providing exceptional customer service and support.
- Coordinated communication between departments to streamline patient flow and enhance care delivery.
- Maintained accurate patient records in electronic health systems, ensuring data integrity and compliance.
Education
Associate of Arts -
Tarrant County College
Fort Worth, TX05-2026
Bachelor of Arts - Human Resources Management
University of North Texas
Denton, TX05-2028
Skills
- Front Desk & Reception Operations
- Administrative & Clerical Support
- Phone Etiquette & Scheduling
- Data Entry & File Management
- Microsoft Office Suite (Word, Excel, Outlook)
- Customer Service & Conflict Resolution
- Team Collaboration & Communication
- Time Management & Multitasking
- Staff management
- Workplace safety
- Employee training
Certification
Texas Food Handler Certification
Timeline
Spa Associate
Hand and Stone Massage and Facial
12.2025 - 05.2026
Shift Manager
Charleys Cheesesteaks
01.2025 - Current
Receptionist / Activity Assistant
Lake Village Nursing & Rehabilitation Center
03.2024 - 09.2024
Weekend Receptionist
Decatur Medical Lodge
01.2023 - 03.2023
Associate of Arts -
Tarrant County College
Bachelor of Arts - Human Resources Management
University of North Texas