Arianna Crawford
Chattanooga,TN
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
6
6
years of professional experience
Work History
Relationship Banker
First Horizon Bank
05.2022 - Current
- Resolved customer complaints and disputes to maintain satisfaction and loyalty.
- Cultivated strong customer relationships by providing tailored advice and services.
- Maintained in-depth product and service knowledge for well-informed customer advice.
- Analyzed customers' financial information to deliver personalized account guidance.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Submitted loan applications to underwriter for verification and recommendations.
Server
Texas Roadhouse Restaurant
07.2020 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Manager
General Nutrition Centers
Athens, TN
11.2021 - 05.2022
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend and holiday shifts.
- Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
Communication & Marketing Intern
Bristol Motor Speedway
02.2020 - 05.2020
- Copyedited, proofread and revised company advertisements, print materials and press releases before dispersal.
- Communicated company promotions, products, and services to clients to increase brand awareness and overall revenue.
- Created social media content across multiple platforms according to content calendars and promotion schedules.
- Managed internal company correspondence by delivering documents, memos and newsletters to appropriate personnel.
- Designed company outreach and fundraising campaigns to engage with customers and other businesses.
Athletic Marketing Summer Intern
University Of North Carolina Charlotte
04.2019 - 07.2019
- Helped with planning and hosting of marketing events.
- Contributed to mock-ups, email campaigns, and social media content.
- Sat with marketing team members to learn new tasks and determine best tactics for solving challenges.
- Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.
- Shadowed meetings and observed marketing director to grow professional experience.
- Collaborated with team members to help expand marketing channels.
Athletic Marketing and Fan Engagement Intern
East Tennessee State University
08.2017 - 05.2018
- Facilitated social media practices to publicize corporate culture and support engagement projects.
- Researched competitor trends and interpreted findings, reporting conclusions to supervisor.
- Executed in-game promotions and communicated with sponsors to create brand awareness.
- Developed game-related tools and scripts to facilitate game development.
- Maintained and troubleshot game performance and system issues to enhance performance.
Education
Bachelor of Science - Media Communications
East Tennessee State University
Johnson City, TN12.2019
Skills
- Employee Motivation
- Customer Information Databases
- Reference Selling
- Partnership Management
- Planning Events
- Personnel Development
- Adaptable and Flexible
- Product Development and Marketing
- Policy Development and Enforcement
- Cost Management
Timeline
Relationship Banker
First Horizon Bank
05.2022 - Current
Manager
General Nutrition Centers
11.2021 - 05.2022
Server
Texas Roadhouse Restaurant
07.2020 - Current
Communication & Marketing Intern
Bristol Motor Speedway
02.2020 - 05.2020
Athletic Marketing Summer Intern
University Of North Carolina Charlotte
04.2019 - 07.2019
Athletic Marketing and Fan Engagement Intern
East Tennessee State University
08.2017 - 05.2018
Bachelor of Science - Media Communications
East Tennessee State University