Arianna Evans
Winterville,NC
Summary
Versatile professional with over 4 years of experience in retail, customer service, and sales. Strong written and verbal communication skills, adept at engaging customers and addressing their needs effectively. Proven track record of managing operations, processing orders, and driving sales while exceeding performance goals
Overview
5
5
years of professional experience
Work History
Digital Grocery Associate
Walmart
Greenville, NC
04.2021 - 01.2024
- Delivered personalized and attentive customer service by selecting items based on individual customer preferences and needs.
- Selected and packaged customer orders with accuracy and efficiency, maintaining a high standard of order fulfillment.
- Collaborated with team members to achieve daily productivity goals in a fast-paced work setting.
- Played a key role in achieving departmental KPIs, consistently meeting or surpassing targets related to order accuracy, on-time delivery, and customer satisfaction.
Sales Representative
Victra (Verizon Authorized Retailer)
Winterville, NC
09.2022 - 04.2023
- Engaged with potential and existing customers via inbound and outbound calls, expertly guiding them through product offerings and tailoring solutions to meet their needs.
- Consistently exceeded sales targets by employing persuasive communication and consultative selling techniques, driving revenue growth.
- Managed a high volume of calls while maintaining a strong focus on customer satisfaction and building long-term relationships.
- Utilized CRM software to track leads, follow-ups, and customer preferences, ensuring seamless sales processes and efficient data management.
- Collaborated with team members to optimize sales strategies, share best practices, and enhance overall performance within the call center
Lead Cashier
Zaxby's
Greenville, NC
01.2019 - 03.2021
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Spearheaded front-end operations, overseeing daily cash handling, reconciliation, and ensuring financial accuracy across multiple registers.
- Efficiently managed inbound customer orders via phone, ensuring accuracy, and attention to detail in high-volume, fast paced environments.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Processed customer orders and accurately handled payment transactions.
Education
High School Diploma -
J.H Rose High School
Greenville, NC06.2020
Skills
- Communication
- Sales
- Customer Service
- Order Fulfillment
Key Skills
- Slack
- Microsoft Teams
- Microsoft Excel
Collaboration & Communication Tools
Timeline
Sales Representative
Victra (Verizon Authorized Retailer)
09.2022 - 04.2023
Digital Grocery Associate
Walmart
04.2021 - 01.2024
Lead Cashier
Zaxby's
01.2019 - 03.2021
High School Diploma -
J.H Rose High School