Mia Ortiz
Hobbs,NM
Summary
Versatile team member offering over Number years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Dynamic Job Title with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure.
Overview
1
1
Language
4
4
years of professional experience
Work History
Digital Shopper
Walmart
Hobbs, NM
02.2026 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Conducted inventory checks to maintain stock accuracy and availability.
- Collaborated with team members to streamline checkout processes for efficiency.
- Resolved customer issues promptly, contributing to overall satisfaction ratings.
- Trained new staff on operational procedures and customer service standards.
- Tracked substitutions and informed customers of changes.
Labor Hand
Primoris
Carlsbad, NM
03.2025 - 12.2025
- .
- Followed safety protocols to maintain a secure work environment.
- Loaded and unloaded materials for timely project completion.
- Collaborated with team members to enhance workflow processes.
- Conducted regular inspections of tools and equipment for optimal performance.
- Maintained cleanliness and organization of work areas to promote safety.
- Assisted in meeting project deadlines through diligent support of various tradesmen onsite.
- Expedited material delivery by loading, unloading, and transporting supplies using appropriate equipment.
- Promoted positive workplace morale with strong interpersonal skills and a willingness to help others when needed.
Team Lead
Planet Fitness
Hobbs, NM
04.2024 - 11.2024
- Led team to maintain high standards of cleanliness and safety in gym facilities.
- Trained and mentored new staff on operational procedures and customer service excellence.
- Oversaw daily operations, ensuring compliance with company policies and health regulations.
- Developed schedules to optimize team efficiency and improve member experience during peak hours.
Carhop Server
Sonic
Hobbs
01.2023 - 05.2024
- Delivered prompt and friendly service to customers, ensuring satisfaction with their dining experience.
- Operated kitchen equipment and maintained cleanliness to meet food safety standards.
- Managed order accuracy by efficiently processing customer requests and verifying items served.
- Collaborated with team members to streamline service during peak hours, enhancing operational efficiency.
Education
High School Diploma -
Hobbs High School
Hobbs, NM05.2024
Skills
- Communication & Teamwork
- Time Management & Organization
- Problem-Solving
- Adaptability & Reliability
- Customer Service
Skills
- Attention to Detail
- Multitasking
- Leadership
- Fast Learner
- Professionalism
Languages
Spanish
Native or Bilingual
Timeline
Digital Shopper
Walmart
02.2026 - Current
Labor Hand
Primoris
03.2025 - 12.2025
Team Lead
Planet Fitness
04.2024 - 11.2024
Carhop Server
Sonic
01.2023 - 05.2024
High School Diploma -
Hobbs High School