Arianna Harrell
Atlanta,GA
Summary
Hardworking team player effective at multitasking to satisfy customers and achieve work targets in fast-paced restaurant and bar settings. Knowledgeable about processing payments, using Point-of-sale systems and serving alcohol in a responsible way.
Overview
4
4
years of professional experience
Work History
Waitress (Reflections Lounge and Bar)
Michelle Jones
01.2022 - 10.2022
- Served drinks and snacks, maintaining professionalism, and supporting individual needs.
- Consistently provided friendly service to promote better customer engagement.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
Waitress (Taco Mac )
David Hilson
01.2021 - 12.2021
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Used ticketing systems to manage and process support actions and requests.
- Documented support interactions for future reference.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
Host, Waitress (Red Lobsters)
David Wilkson
04.2019 - 02.2020
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Customer Service Rep (Target)
Amanda Delorin
04.2019 - 12.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Bachelor of Science - Biology
Clayton Sate University
Morrow, GA08.2024
Associate of Business Administration - Business
Georgia Peidmont Tecnical College
Decatur, GA05.2019
Skills
- Ordering Procedures
- Table Monitoring and Turnover
- Item Promotion
- Cash Register Operations
- Customer Service and Rapport
- Guest Satisfaction
- Hospitality Service Expertise
Timeline
Waitress (Reflections Lounge and Bar)
Michelle Jones
01.2022 - 10.2022
Waitress (Taco Mac )
David Hilson
01.2021 - 12.2021
Host, Waitress (Red Lobsters)
David Wilkson
04.2019 - 02.2020
Customer Service Rep (Target)
Amanda Delorin
04.2019 - 12.2019
Bachelor of Science - Biology
Clayton Sate University
Associate of Business Administration - Business
Georgia Peidmont Tecnical College
Similar Profiles
Cayman JonesCayman Jones
Potwash at Michelle JonesPotwash at Michelle Jones
Jesica GuerreroJesica Guerrero
Childcare Provider at Michelle McGroartyChildcare Provider at Michelle McGroarty
Karolina RosinskaKarolina Rosinska
Caregiver at Michelle TiberioCaregiver at Michelle Tiberio