Arianna Johnson
Glen Oaks,New York
Summary
Dynamic Youth Instructor and seasoned hospitality professional with a proven track record at Creatology Kidz, LLC, and Luigi's Restaurant and Bar. Specializes in student engagement and leadership development, enhancing literacy and STEM learning through innovative instruction. Excelled in creating positive environments, achieving significant improvements in student confidence and team productivity. Skilled in safety protocols and effective communication, fostering trust and long-term relationships.
Overview
4
4
years of professional experience
Work History
Youth Instructor
Creatology Kidz, LLC
10.2024 - Current
- Boosted students'' confidence and self-esteem through positive reinforcement and constructive feedback.
- Developed effective improvement plans in alignment with goals and specifications.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Helped students explore concepts with engaging, learning-focused activities.
Server
Luigi's Restaurant and Bar
12.2023 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Hostess
Luigi's Restaurant and Bar
10.2022 - Current
- Answered phone calls to give information and document reservations.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations by phone, answered customer questions, and informed of accurate wait times.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
Shift Leader
Ralph Famous Italian Ices
03.2021 - Current
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Enforced company policies and regulations with employees.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Improved team productivity by implementing efficient scheduling and task delegation methods.
Take Out Worker
Luigi's Restaurant and Bar
08.2023 - 03.2024
- Cleaned and straightened work areas to maximize productivity and safety.
- Improved team morale and productivity through effective communication and active listening skills.
- Followed instructions and procedures to complete assigned tasks.
- Established strong working relationships with customers through excellent communication skills, fostering long-term partnerships built on trust.
Education
Bachelor of Arts - Early Childhood Education - English
Adelphi University
Garden City, NY05-2027
High School Diploma -
The Mary Louis Academy
Jamaica, NY06-2023
Skills
- Safety understanding
- Student Engagement
- Documentation skills
- Leadership Development
- Youth Advocacy
- Classroom Instruction
- Literacy development
- STEM Activities
Affiliations
- Creatology Kidz, LLC - Lead engaging and educational workshops for children at various locations such as youth centers, libraries, schools, camps, and other institutions.
Languages
English
Native or Bilingual
American Sign Language
Elementary
Timeline
Youth Instructor
Creatology Kidz, LLC
10.2024 - Current
Server
Luigi's Restaurant and Bar
12.2023 - Current
Take Out Worker
Luigi's Restaurant and Bar
08.2023 - 03.2024
Hostess
Luigi's Restaurant and Bar
10.2022 - Current
Shift Leader
Ralph Famous Italian Ices
03.2021 - Current
Bachelor of Arts - Early Childhood Education - English
Adelphi University
High School Diploma -
The Mary Louis Academy
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