Arianna Lewis
Summary
With over four years of experience as a versatile team member, I can handle tasks smoothly and efficiently. I adapt well to changing processes, programs, and team requirements and am always eager to contribute to the company's growth. Additionally, I'm willing to take on added responsibilities to meet team goals. As a knowledgeable employee in the retail industry, I have a proven track record of exceeding sales targets and driving efficiency through innovative solutions. I offer excellent communication and organizational skills, with talents for building trusted relationships internally and externally. I am organized and dependable while successfully managing multiple priorities with a positive attitude.
Overview
6
6
years of professional experience
Work History
Merchandise Technician
Stellar Partners
05.2022 - Current
- Performs administrative & operational functions supporting the Director and buyers of specialty categories
- Responsible for purchase order management and administration
- Item setup, order writing, items and order changes, cancellations, and any necessary follow-up (both internally and externally) to ensure critical shipments are delivered and processed
- Responsible for data integrity and maintenance of items in POS
- Provides on-going analysis and interpretation of critical business issues as directed by supervisor
- Demonstrates product knowledge by sharing information regarding supply chain issues and delays with buyers
- Communicate with the accounting team to ensure payment is provided to vendors
- Utilizes product knowledge to take the initiative to suggest substitutions and creative methods of sourcing products
- Assist in planning/coordinating products for new store openings, such as Draper James
- Maintaining interactions and data with companies
- Review orders and detailed work activities
- Establishing and maintaining interpersonal relationships internally and externally
- Abilities Work values and Work styles
- Openly accepted criticism to provide better services
- Collaborated with cross-functional teams to design and implement new methods
Senior Guest Advisor
Gamestop
11.2020 - 08.2021
- Developed managerial skills while supervising 2 Guest Advisors
- Team of the 3
- Created a schedule for employees based on their availability and workload
- Conveyed trust with distinct managers by being a key owner and locked up the safe at night
- Consciously maintaining a productive work schedule
- Excellent communication skills in delegating tasks and assigning tasks to employees for maximum productivity
- Networked with district managers to create better game plans to increase sales, resulting in the store being #5 in all of Florida
Hostess
Grillsmith
06.2019 - 01.2020
- Exhibited excellent communication skills by taking reservations, logistical directions, and educating guests on special promotions
- Resolved customer dissatisfaction issues and complaints
- Assisted team members with food delivery
- Knowledge of food and beverage service to assist customers with menu selections
- Strong organizational and time management skills to ensure efficient and effective work processes
Customer Service
Premium Solutions Group
06.2017 - 08.2017
- First job experience
- Answer customers' calls to organize meetings
- Delegated paperwork and organized files of data
- Updated account information to maintain customer records.
- Participated in team meetings and training sessions to stay informed about updates and changes.
Education
Master's - Clinical Mental Health Counseling,Marriage/Family
Grand Canyon University
Phoenix, Arizona2024
Bachelor of Science - Psychology, Minor in Criminology
Florida Southern College
Lakeland, Florida12.2022
High School Diploma -
Wesley Chapel High School
Wesley Chapel, Florida06.2019
Skills
- Microsoft Word, Microsoft Excel, Outlook, PowerPoint, and Google Docs
- Time Management
- Active Learning
- Verbal and Written Communication
- Adaptability and Dependability
- Conflict Resolution
- Statistical Data and POS Software
- Purchase Processing
- Remote Video Conferencing
- Store Organization
- Loss Prevention Strategies
- Customer Service
- Seasonal Goals and Team Goals
Affiliations
Relevant Courses of Study:
Human Growth and Development
Psychology in the Social World
Research Methods and Designs
Psi Chi - International Honor Society in Psychology, Team Member, Fall 2020 – Current
Black Student Union, Team Member, Spring 2021- Winter 2022
Timeline
Merchandise Technician
Stellar Partners
05.2022 - Current
Senior Guest Advisor
Gamestop
11.2020 - 08.2021
Hostess
Grillsmith
06.2019 - 01.2020
Customer Service
Premium Solutions Group
06.2017 - 08.2017
Master's - Clinical Mental Health Counseling,Marriage/Family
Grand Canyon University
Bachelor of Science - Psychology, Minor in Criminology
Florida Southern College
High School Diploma -
Wesley Chapel High School