Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

ARIANNA MACIAS

Sacramento,CA

Summary

Resourceful Private Event Coordinator known for productive and efficient task completion. Driven professional with several years of experience in hospitality industry and events planning. Strong communication, negotiation, and problem-solving skills ensure seamless event execution. Adapt quickly to changing demands while maintaining calm under pressure.

Overview

7
7
years of professional experience

Work History

Private Event Coordinator

The Citizen Hotel
Sacramento
11.2021 - Current
  • Manage and book all private events within the Grange Restaurant & Bar.
  • Deliver high-level administrative support to the Hotel General Manager, Executive Chef, and Food and Beverage Director.
  • Maintain a professional and courteous demeanor while scheduling and managing appointments via phone, email, and in-person interactions.
  • Serve as a key liaison between departments to ensure the guests' needs are met, and tasks are properly executed.
  • Develop materials such as sample menus, pricing, and event space proposals.
  • Maintained a client retention rate between 85% and 96% over a three-year period.
  • Maintain and distribute internal schedules and calendars for all upcoming events.
  • Assist in the development and execution of marketing initiatives using platforms like OpenTable, Instagram, and the company website.
  • Demonstrate proficiency in Microsoft Word, Excel, Outlook, Google Docs, and PowerPoint.

HOSTESS

Paesano's Inc
Sacramento, CA
11.2019 - 11.2021
  • Interacted with all levels of personnel in a fast-paced environment
  • Maintained a consistent standard of customer service through a proactive, solutions-oriented approach
  • Assisted the kitchen and service staff as needed to maintain the highest level of food quality, presentation, and timing to optimize the guests' dining experience

FOOD SERVER/ HOSTESS

Casa Blanca
Santa Barbara, CA
01.2019 - 08.2019
  • Drive restaurant sales by talking to guests about current and future deals, promotions, and events
  • Set up and confirmed all upcoming reservations
  • Managed the flow of each dining area by providing accurate wait times to guests if needed

Education

BACHELOR OF ARTS - SOCIOLOGY

California State University
Sacramento
05-2021

Associate of Arts - SOCIOLOGY

Santa Barbara City College
Santa Barbara, CA
05-2019

ASSOCIATE OF ARTS - SOCIAL & BEHAVIORAL SCIENCES

Santa Barbara City College
Santa Barbara, CA
05-2019

Skills

  • Interpersonal Skills
  • On-site Management
  • Booking Management
  • Public Speaking
  • Client Relations
  • Coordination
  • Effective Communication
  • Writing & Editing
  • Time Management
  • Attention to Detail
  • Adaptability

Awards

  • Associate of the Quarter, Winner, 05/2023, Sacramento
  • Associate of the Year, Nominee, 05/2024, Sacramento

Timeline

Private Event Coordinator

The Citizen Hotel
11.2021 - Current

HOSTESS

Paesano's Inc
11.2019 - 11.2021

FOOD SERVER/ HOSTESS

Casa Blanca
01.2019 - 08.2019

BACHELOR OF ARTS - SOCIOLOGY

California State University

Associate of Arts - SOCIOLOGY

Santa Barbara City College

ASSOCIATE OF ARTS - SOCIAL & BEHAVIORAL SCIENCES

Santa Barbara City College
ARIANNA MACIAS
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