Motivated professional currently pursuing Pharmacy Technician certification. Strong background in retail environments with outstanding customer service, problem-solving and sales skills.
Overview
4
4
years of professional experience
Work History
Pharmacy Technician In Training
Meijer
03.2023 - Current
Counted, measured and compounded medications following standard procedures.
Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
Collected co-payments or full payments from customers.
Aided customers in understanding how to properly take medications.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Assisted with filling of over 100 prescriptions daily.
Resolved non-routine issues like third-party billing, computer system, and customer service issues.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Associate
Taco Bell
12.2022 - 07.2023
Worked varied hours to meet seasonal and business needs.
Greeted customers and offered assistance for increased customer satisfaction.
Managed customer relations through communication and helpful interactions.
Provided product price information to customers.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Crew Member
McDonald's
06.2021 - 11.2022
Worked front counter, drive-thru and other areas.
Worked well with teammates and accepted coaching from management team.
Took orders, prepared meals, and collected payments.
Collaborated with team members to complete orders.
Provided excellent customer service by greeting customers and meeting quality expectations.
Associate
Walmart
01.2020 - 04.2020
Worked varied hours to meet seasonal and business needs.
Greeted customers and offered assistance for increased customer satisfaction.
Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
Provided product price information to customers.
Managed customer relations through communication and helpful interactions.