Arianna Mota
Irving,TX
Summary
Dynamic and results-oriented professional with a proven track record at Flowers Of Las Colinas, adept in enhancing customer relationships and streamlining operations. Excelled in team collaboration and administrative duties, significantly increasing efficiency. Skilled in computer applications and interpersonal communication, consistently delivering high-quality service and operational support.
Overview
3
3
years of professional experience
Work History
Assistant
Flowers Of Las Colinas
07.2024 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Ensured smooth day-to-day operations by managing email correspondence and promptly addressing inquiries.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Assisted manager in all aspects of business operations.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
Assistant
CasaLunaGardens
07.2024 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Increased efficiency by implementing new processes and providing administrative support to management.
- Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
Cashier
Popfactory
08.2022 - 06.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Personal Shopper
Tom Thumb Food Stores
11.2021 - 08.2022
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
- Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
Education
High School Diploma -
Crossroads Academy
DeSoto, TX06.2022
Skills
- Fast Learner
- Time Management
- Computer Skills
- Team Collaboration
- Relationship Building
- Basic Mathematics
- Administrative duties
- Schedule and calendar management
- Administrative tasks
- Event Planning
- Product and service knowledge
Languages
Spanish
Professional Working
Timeline
Assistant
Flowers Of Las Colinas
07.2024 - Current
Assistant
CasaLunaGardens
07.2024 - Current
Cashier
Popfactory
08.2022 - 06.2023
Personal Shopper
Tom Thumb Food Stores
11.2021 - 08.2022
High School Diploma -
Crossroads Academy