Arianna Viola
Naperville,IL
Summary
Strategic and compassionate Manager with 10+ years of experience in multidisciplinary team leadership, program development, and crisis intervention. Proven expertise in stakeholder partnerships, budget management, and trauma-informed care. Excellent at operational oversight, performance optimization, and staff training & development. Adept at building rapport with at-risk populations, leading multidisciplinary teams, and fostering cross-sector partnerships to deliver comprehensive support services.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Behavior Management Supervisor & Program Coordinator
Abraxas Youth & Family Services
Woodridge, IL
03.2020 - Current
- Supervised and coached 8+ staff using trauma-informed methods, increasing retention and youth success rates.
- Designed and implemented training programs to improve team performance and reduce incidents.
- Collaborated with external agencies for service alignment, resulting in faster client placement and case resolution.
- Served as the primary liaison between the facility and external partners, including probation officers, court systems, law enforcement, school districts, IDJJ, and community providers and therapeutic services.
- Tracked grant metrics to ensure compliance and secured continued state funding.
Certified Personal Trainer & Behavior Change Specialist
Curl Power LLC
06.2018 - Current
- Created personalized fitness and mental wellness plans using CBT and MI, improving client lifestyle outcomes.
- Provided one-on-one coaching to address stress and behavioral goals, increasing client satisfaction and retention.
- Used progress tracking and feedback loops to support sustained client engagement and results.
- Self-Employed
Juvenile Probation Officer – Home Detention
DuPage County Probation & Court Services
10.2018 - 03.2020
- Monitored youth on home detention through structured visits, resulting in 95% compliance.
- Collaborated with schools and therapists to design tailored success plans, increasing youth stability.
- Conducted assessments and coordinated services to reduce recidivism among probationers.
- 18th Judicial Circuit
Project Manager – SEACVC Initiative
Aurora East School District 131
05.2018 - 10.2018
- Managed trauma-informed service rollout by aligning school, law enforcement, and probation efforts.
- Reported key metrics for grant compliance and program sustainability.
- Enhanced access to mental health services for violence-exposed students.
Juvenile Detention Screening & Transport Officer
DuPage County Probation & Court Services
02.2017 - 05.2018
- Screened juvenile arrestees using eligibility tools, improving placement decisions.
- Ensured secure and timely youth transportation to court, maintaining legal compliance.
- Facilitated group sessions promoting accountability and behavioral change.
Juvenile Probation Officer – Homebound Services
Kane County Probation & Court Services
05.2012 - 05.2016
- Delivered structured in-home supervision plans that improved youth accountability.
- Coordinated care with DCFS, schools, and service providers for holistic case support.
- Authored court documentation that supported favorable judicial outcomes.
Education
Bachelor of Arts - Sociology
North Central College
Naperville, ILSkills
- Microsoft Word, Excel, PowerPoint, Outlook; Tracker, DUCS, PCMS, Scram, Focal Point, Credible
- Multidisciplinary Team Leadership, Program Development, Crisis Intervention, Stakeholder Partnerships, Budget Management, Data Analysis, Case Management, Juvenile Justice
Certification
- NASM Certified Personal Trainer
- NASM Behavior Change Specialist
- Juvenile Risk Assessment/Case Planning – University of Cincinnati
- Mental Health First Aid – National Council
- Crisis Prevention Intervention (CPI)
- First Aid, CPR, and AED
- SANE Training – IL Attorney General
- Basic Juvenile Probation Officer Training – IL State
Community Service
- Hesed House, Volunteer, Aurora, IL, 2012-12, Present, Organize donation drives, serve meals, and assist with events and housing support.
- CASEL, Coach & Peer Mentor, Mentor and coach youth through academic and athletic engagement programs.
Timeline
Behavior Management Supervisor & Program Coordinator
Abraxas Youth & Family Services
03.2020 - Current
Juvenile Probation Officer – Home Detention
DuPage County Probation & Court Services
10.2018 - 03.2020
Certified Personal Trainer & Behavior Change Specialist
Curl Power LLC
06.2018 - Current
Project Manager – SEACVC Initiative
Aurora East School District 131
05.2018 - 10.2018
Juvenile Detention Screening & Transport Officer
DuPage County Probation & Court Services
02.2017 - 05.2018
Juvenile Probation Officer – Homebound Services
Kane County Probation & Court Services
05.2012 - 05.2016
Bachelor of Arts - Sociology
North Central College
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