Aianna Olazagasti

Waitress / Customer Service / Cashier

Clifton

Summary

Dynamic and dedicated hospitality professional with a strong work ethic and exceptional customer service skills, honed at MIZNON KOSHER TIMES SQUARE and TGI FRIDAYS .Proven ability to thrive in high-pressure environments while maintaining cleanliness standards Committed to enhancing guest experiences through teamwork and adaptability.

Professional server with high standards and strong track record of delivering exceptional dining experiences. Skilled in customer service, order accuracy, and multitasking in fast-paced environments. Known for effective teamwork, adaptability, and maintaining positive atmosphere even during peak hours. Thrives on achieving results and ensuring guest satisfaction.

Overview

years of professional experience

Languages

Work History

Waitress /Customer Service Cashier

MIZNON KOSHER TIMES SQUARE

02.2025 - Current

Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Kept server areas clean and stocked to increase efficiency while working tables.
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Managed cash transactions accurately, ensuring proper change was provided to customers as needed.

Waitress / Customer Service/ Cashier

TGI Friday's Restuarant

05.2022 - 10.2024

Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Processed orders and sent to kitchen employees for preparation.
knowledge of toast pos system

Education

High School Diploma -

Paterson Adult And Continuing Education

Paterson

Skills

Strong work ethic

Safe food handling

Hospitality service expertise

Cleanliness standards

Table setting

Food running

Exceptional customer service

Knowledge with the most recent POS toast system

Timeline