Greenlee Hodges
Longview
Summary
Dedicated customer service professional with strong cash handling skills and attention to detail. Proven ability to maintain cleanliness and organization in fast-paced environments, ensuring exceptional customer experiences.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Burgerville
Kelso, WA
08.2025 - Current
- Provided exceptional customer service by addressing inquiries and resolving concerns.
- Processed customer transactions efficiently using point-of-sale system.
- Assisted in training new cashiers on operational procedures and best practices.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Counted money in drawers at beginning and end of each shift.
Food Service Worker
Lower Columbia College
Longview, WA
03.2026 - 06.2026
- Prepared and served food items in accordance with health and safety regulations.
- Maintained cleanliness and organization of kitchen and dining areas to ensure efficient operations.
- Assisted with inventory management, including tracking supplies and placing orders as needed.
- Collaborated with team members to deliver exceptional customer service during peak hours.
- Monitored food quality and presentation, ensuring adherence to established standards.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Developed and maintained positive relationships with customers to enhance service.
Customer Service Cashier
RA Long Concession Stand
Longview, WA
02.2022 - 04.2023
- Handled cash and credit transactions accurately while following company policies.
- Implemented upselling techniques to enhance product visibility and increase sales.
- Processed customer orders and accurately handled payment transactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout the store.
- Maintained accurate cash drawer and balance at shift end.
Education
Associate of Arts - Psychology
Lower Columbia College
Longview, WA06-2026
High School Diploma -
R A Long High School
Longview Wa06-2023
Skills
- Cash management
- Reliability and time management
- Food safety
- Cleaning and sanitation
- Multitasking in fast-paced environments
- Strong work ethic
- Patience and composure
- Positive attitude, Strong work ethic
Timeline
Food Service Worker
Lower Columbia College
03.2026 - 06.2026
Customer Service Cashier
Burgerville
08.2025 - Current
Customer Service Cashier
RA Long Concession Stand
02.2022 - 04.2023
Associate of Arts - Psychology
Lower Columbia College
High School Diploma -
R A Long High School