Arianna Ramirez
Houston
Summary
I am a friendly, professional, and adaptable individual with strong customer service and communication skills from my previous experience as a server and receptionist. While this will be my first role in a spa environment, I believe it to be an advantage coming in with a fresh mindset and a passion for the industry, having recently completed esthetics school. I'm excited to shadow and learn from the team, furthering my knowledge and growing within a supportive and professional setting. I’m eager to be molded to your standards and contribute to a calm, welcoming experience for every client.
Overview
6
6
years of professional experience
Work History
Server
First Watch
Houston
07.2023 - Current
- Provided attentive, personalized service to a regular customer base, fostering repeat business and building strong guest relationships.
- Demonstrated strong memory skills by quickly memorizing complex menus, daily specials and substitution options providing on the spot resolutions for complex requests.
- In-depth knowledge of POS system operations and handling credit/cash transactions.
Receptionist
Q Lash Beautique
Houston
11.2022 - 04.2023
- Attentive and diligent about scheduling appointments, cooperating with coworkers and managers and managing packages and supplies for the store.
- Keeping a positive nature while handling guests with excellent people skills.
- In-depth knowledge of POS system operations and handling credit/cash transactions.
Server
Texas Roadhouse
Houston
10.2021 - 11.2022
- Collaborative, hardworking and efficient at prioritizing and handling multiple tasks to promote positive dining experiences.
- Sociable server with hands on customer service experience delivering friendly, prompt service to ensure repeat customers.
- Skillful in making personalized recommendations to boost sales as well as sales promotions.
Guest Services
Houston Hustlers Academy
Humble
10.2020 - 09.2021
- Assisted in inventory restocking and monitored supply levels to ensure smooth operations.
- Answered guest inquiries and phone calls promptly with a friendly, service-focused attitude.
- Accurately processed payments and operated cash register/POS systems during high-volume service.
- Prepared and served food items while maintaining a clean and organized work environment in compliance with health regulations.
Data Entry
X-IT Bail Bonds
Pleasantville
06.2019 - 06.2020
- Experience inputting and organizing data in various software and applications.
- Organized Data Entry Keyer with track record of accuracy in a fast-paced environment while using independent judgment.
Education
Graduate -
249 Beauty College
Houston, TX08.2024
High School Diploma -
Benjamin O. Davis High School
Houston, TX05.2021
Skills
- Microsoft Office (Word, Excel, PowerPoint)
- Google Workspace (Docs, Sheets, Drive)
- Point of Sale (POS) System
- Cash Handling
- Data Entry
- Basic Graphic Design
- Conflict Resolution
- Effective customer upselling
- Team member support
- Customer service
- Inventory management
- Attention to detail
Timeline
Server
First Watch
07.2023 - Current
Receptionist
Q Lash Beautique
11.2022 - 04.2023
Server
Texas Roadhouse
10.2021 - 11.2022
Guest Services
Houston Hustlers Academy
10.2020 - 09.2021
Data Entry
X-IT Bail Bonds
06.2019 - 06.2020
Graduate -
249 Beauty College
High School Diploma -
Benjamin O. Davis High School