Summary
Overview
Work History
Education
Skills
Timeline
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Arianna Rave

Summary

Dynamic professional with a friendly demeanor and a strong background in customer service at the Winnebago Tribe of Nebraska. Proven ability to enhance team collaboration and solve problems effectively. Skilled in managing sensitive information and maintaining accurate records, ensuring a high level of trust and efficiency in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Child and Family Services

Winnebago Tribe of Nebraska
12.2022 - 08.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Office Associate

Winnebago Tribe of Nebraska
08.2021 - 12.2022
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Developed and maintained spreadsheets in [Software] to track and chart information such as [Type] and [Type].
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Handled sensitive information with discretion, ensuring confidentiality and maintaining trust within the office.
  • Processed incoming correspondence promptly while maintaining an organized workspace.
  • Kept business, customer, and financial records current and accurate to stay on top of changing information and avoid lost data.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Barista Supervisor

Ho-Chunk Inc.
08.2020 - 08.2021
  • Managed cash handling processes with accuracy, maintaining proper accountability for daily transactions.
  • Enhanced customer satisfaction by efficiently managing and delegating tasks to barista team members.
  • Addressed customer concerns promptly and professionally, resolving issues while maintaining high levels of satisfaction among patrons.
  • Generated friendly atmosphere by encouraging employees to greet and speak to customers.
  • Maintained a clean and safe work environment by enforcing strict adherence to health and safety guidelines.
  • Conducted regular performance evaluations for staff members, identifying areas for improvement and growth opportunities.
  • Assisted in the hiring process, contributing to the selection of highly skilled baristas for the team.

Education

High School Diploma -

Winnebago Public School
Winnebago, NE
05-2009

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Timeline

Child and Family Services

Winnebago Tribe of Nebraska
12.2022 - 08.2024

Office Associate

Winnebago Tribe of Nebraska
08.2021 - 12.2022

Barista Supervisor

Ho-Chunk Inc.
08.2020 - 08.2021

High School Diploma -

Winnebago Public School