Dedicated customer service professional with strong transaction management skills. Expertise in enhancing customer satisfaction and streamlining operations to drive efficiency.
Overview
8
8
years of professional experience
Work History
Team Member
premier pet supply
Novi
03.2025 - Current
Guided customers in selecting appropriate pet supplies and products.
Ensured cleanliness and organization of store displays and shelves.
Processed customer transactions accurately using cash register.
Informed customers about available pet care products and services.
Head Cashier
The Home Depot Inc
Novi
06.2022 - 01.2025
Managed cash register operations, ensuring accurate transaction processing and efficient payment handling.
Trained and mentored new cashiers on best practices for customer service.
Collaborated with team members to enhance operational efficiency across store functions.
Resolved customer complaints, escalating issues to management when necessary.
Server
Border Cantina
Novi
11.2017 - 04.2021
Delivered exceptional customer service in high-volume dining environment.
Managed multiple tables efficiently during peak shifts.
Processed orders accurately using point-of-sale system.
Resolved customer inquiries and issues promptly to enhance satisfaction.
Maintained cleanliness of dining area and service stations consistently.
Executed opening and closing duties, including restocking supplies and setting up dining area.
Took customer orders swiftly and accurately to optimize service flow.
Education
High School Diploma -
The American Academy
Salt Lake City, UT
09-2023
Some College (No Degree) - Associates Business Admin
Oakland Community College
Bloomfield Hills, MI
Skills
Customer service
Cash handling
Point-of-sale operation
Retail merchandising
Inventory management
Team collaboration
Timeline
Team Member
premier pet supply
03.2025 - Current
Head Cashier
The Home Depot Inc
06.2022 - 01.2025
Server
Border Cantina
11.2017 - 04.2021
High School Diploma -
The American Academy
Some College (No Degree) - Associates Business Admin