Arianna Soto
Orlando,FL
Summary
Proven to excel in high-pressure environments, I leveraged my strong work ethic and exceptional customer service skills at Panda Express Restaurant to enhance guest experiences through effective multitasking and team collaboration. Specializing in hospitality service, I consistently prioritized customer satisfaction and efficiency, fostering significant relationships with regular patrons. I am dedicated to offering exceptional assistance to team members and clients with the experience I have of a positive and upbeat with strong relationship-building abilities.
Overview
4
4
years of professional experience
Work History
Server/Customer Service Cashier
Panda Express Restaurant
02.2021 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server/Customer Service Cashier
Wendys Restaurant
08.2020 - 09.2021
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
No Degree - Medical
Valencia College
Orlando, FLHigh School Diploma -
East River High School
Orlando, FL05.2020
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Hospitality service expertise
- Time Management
- Organization skills
- Telephone skills
- Paperwork coordination
Languages
Spanish
Limited Working
Timeline
Server/Customer Service Cashier
Panda Express Restaurant
02.2021 - Current
Server/Customer Service Cashier
Wendys Restaurant
08.2020 - 09.2021
No Degree - Medical
Valencia College
High School Diploma -
East River High School