Delivered exceptional customer experiences, effectively resolving inquiries and enhancing brand loyalty through proactive patient engagement.
Streamlined prescription processing and patient data entry using pharmacy software, improving workflow efficiency and ensuring compliance with safety and regulatory standards
Community Outreach Chair
Doctors Without Borders, UCSB Chapter
08.2024 - 12.2024
Managed and executed branding strategies, elevating awareness of the organization’s community initiatives through social media campaigns, events, and collaborations.
Coordinated fundraising events, effectively communicating the organization's mission and enhancing brand visibility and engagement on campus.
Summer Intern
Joint.AI
06.2024 - 08.2024
Conducted deep competitive analysis of 40+ AI healthcare companies, assessing business models, product offerings, funding stages, and go-to-market strategies to inform leadership decisions
Contacted and interviewed 20+ potential customers, including clinicians and administrators, to validate pain points, gather feedback, and refine target messaging
Collaborated with engineering and clinical teams to align product features with market needs and contribute to commercialization planning
Chief of Staff Intern to the Chief Digital and Information Officer
Allegheny Health Network
06.2024 - 08.2024
Supported strategic brand initiatives to expand AHN and Highmark Health’s digital health presence and innovation partnerships
Synthesized insights from executive strategy meetings into actionable briefs and stakeholder updates
Collaborated across IT, clinical, and communications teams to align technology rollouts with organizational strategy
Diversity, Equality and Inclusion Leadership Chair
Alpha Chi Omega (Delta Psi chapter at UC Santa Barbara)
01.2023 - 12.2023
Led targeted diversity and inclusion marketing campaigns and events, significantly increasing participation and community engagement.
Enhanced brand perception by positioning Alpha Chi Omega as an inclusive and socially responsible organization through strategic partnerships and outreach.
Researcher, Strategies and Tactics in Application Research and Treatment
University of North Texas
01.2020 - 01.2021
Designed and executed a human subjects research study on the Stroop effect with clear, actionable outcomes, demonstrating exceptional analytical and communication skills.
Pre-Professional Ballet Dancer
Dance Theatre International; South Bay Dance
01.2015 - 01.2020
Collaborated with internationally recognized professionals, demonstrating adaptability, discipline, and excellence in artistic presentations.
Surgical Intern
FutureDocs Abroad (Truong Dai hoc Y Duoc, Dai hoc; Hue, Vietnam)
06.2019 - 08.2019
Shadowed and assisted in diverse surgical procedures and diagnostics in Vietnam, gaining cross-cultural clinical exposure and firsthand insight into global healthcare disparities through collaboration with medical professionals and patients across specialties
Education
B.S. - General Biology
UC Santa Barbara
01.2025
Diploma - undefined
Valley Christian High School
01.2021
Skills
Marketing Research & Market Analysis
Data Analysis (Excel, Intro Python)
Brand Development & Strategic Communication
Cross-Functional Collaboration
Creative Problem-Solving & Project Management
MS Office Suite (Excel, PowerPoint, Word)
Diversity and inclusion
Customer service
Timeline
Community Outreach Chair
Doctors Without Borders, UCSB Chapter
08.2024 - 12.2024
Summer Intern
Joint.AI
06.2024 - 08.2024
Chief of Staff Intern to the Chief Digital and Information Officer
Allegheny Health Network
06.2024 - 08.2024
Pharmacy Associate
CVS
01.2024 - 01.2025
Diversity, Equality and Inclusion Leadership Chair
Alpha Chi Omega (Delta Psi chapter at UC Santa Barbara)
01.2023 - 12.2023
Researcher, Strategies and Tactics in Application Research and Treatment
University of North Texas
01.2020 - 01.2021
Surgical Intern
FutureDocs Abroad (Truong Dai hoc Y Duoc, Dai hoc; Hue, Vietnam)