ARIANNA WALKER
Avon,Indiana
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive experience. Hence, being organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
E-Commerce Lead
KROGER
05.2021 - 04.2024
- Created reports to track online sales performance and identify trends in customer behavior
- Resolved customer concerns and answered questions quickly to maximize satisfaction
- Corresponded with online customers via electronic mail, telephone or other electronic messaging
- Filled customer orders by packaging items or transferring to manufacturers or third-party distributors
- Created, managed or automated orders or invoices using order management or invoicing software
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Education
HIGH SCHOOL DIPLOMA -
Avon High School
05.2022
Skills
- Written Communication
- Attention to Detail
- Calm Under Pressure
- Analytical and Critical Thinking
- Friendly, Positive Attitude
- Team Leadership
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
E-Commerce Lead
KROGER
05.2021 - 04.2024
HIGH SCHOOL DIPLOMA -
Avon High School